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Explore the Customer Success Course Catalog
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Microsoft PowerPoint, Microsoft Power Platform, Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft 365, Microsoft Word, Microsoft Excel, Power BI, Spreadsheet Software, Collaborative Software, Excel Formulas, Data Visualization, Presentations, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Data Analysis
- Status: Free Trial
Skills you'll gain: Data Storytelling, Marketing Channel, Digital Marketing, E-Commerce, Performance Measurement, Data-Driven Decision-Making, Marketing, Marketing Strategies, Digital Advertising, Marketing Analytics, Customer Analysis, Search Engine Marketing, Social Media Marketing, Search Engine Optimization, Email Marketing, Target Audience
- Status: Free Trial
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Data Lakes, Data Warehousing, Real Time Data, Data Visualization, Cloud Storage, Big Data, Tensorflow, Data Infrastructure, Extract, Transform, Load, Data Integration, Apache Spark, Data Processing, Unstructured Data, Analytics, MLOps (Machine Learning Operations), Cloud API, Cloud Infrastructure
- Status: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement
Coursera Project Network
Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Work Breakdown Structure, Feasibility Studies, Negotiation, Business Writing, Creative Problem-Solving, Goal Setting, Time Management, Problem Solving, Planning, Business Correspondence, Productivity, Report Writing, Creativity, Entrepreneurship, Team Building, Peer Review, Cost Management, Project Management, Collaboration, Communication
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Meeting Facilitation, Large Language Modeling, Workflow Management, Project Implementation, Project Coordination, Project Planning, Project Management, Artificial Intelligence, Generative AI, Plan Execution, Taking Meeting Minutes, Complex Problem Solving, Process Improvement, Technical Communication, Management Reporting, Organizational Skills, Decision Making, Application Development
- Status: Free Trial
Google
Skills you'll gain: Agile Project Management, Agile Methodology, Sprint Planning, Agile Product Development, Backlogs, User Story, Sprint Retrospectives, Employee Coaching, Product Roadmaps, Coaching, Team Management, Interviewing Skills, Influencing, Problem Solving
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Data-Driven Decision-Making, Analytics, Predictive Analytics, Descriptive Analytics, Consumer Behaviour, Data Analysis, Advanced Analytics, Business Analysis, Revenue Management, Descriptive Statistics, Data Collection, Predictive Modeling, Regression Analysis, Process Improvement and Optimization, Correlation Analysis
- Status: Free Trial
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Service, E-Commerce, Customer Relationship Management, Email Marketing, Customer Insights, Web Analytics, Performance Analysis, Digital Marketing, Portfolio Management, Marketing Analytics
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Master Microsoft Office 365 and Power Platform:Â Microsoft
- Foundations of Digital Marketing and E-commerce:Â Google
- Data Engineering, Big Data, and Machine Learning on GCP:Â Google Cloud
- IBM AI Product Manager:Â IBM
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Career Success:Â University of California, Irvine
- Customer Service Fundamentals:Â Knowledge Accelerators
- CVS Health Call Center Customer Service:Â CVS Health
- ChatGPT for Project Management - Leveraging AI for Success:Â Vanderbilt University
- Agile Project Management:Â Google