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Explore the Customer Insights Course Catalog
- Status: Free Trial
Stanford University
Skills you'll gain: Healthcare Ethics, Clinical Data Management, Clinical Research, Health Systems, Healthcare Industry Knowledge, Unstructured Data, Feature Engineering, Data Mining, Medical Records, Health Informatics, Data Ethics, Health Care Administration, Health Care, Machine Learning Algorithms, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Machine Learning, Regulatory Compliance, Artificial Intelligence
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Growth Strategies, Customer Acquisition Management, Entrepreneurial Finance, Sales Presentation, Key Performance Indicators (KPIs), Peer Review, Presentations, Financial Analysis, Entrepreneurship, Financial Statements, Storytelling, Business Valuation, Target Market, Risk Analysis, Market Opportunities, Customer Demand Planning, Proposal Development, Brand Strategy, New Product Development, Finance
- Status: Free Trial
Skills you'll gain: Data Literacy, Data Mining, Data Analysis, Data Science, Data-Driven Decision-Making, Big Data, Data Management, Analytics, Data Storage, Machine Learning, Deep Learning, Artificial Intelligence
- Status: Preview
Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Free Trial
Skills you'll gain: Generative AI Agents, Generative AI, OpenAI, ChatGPT, Business Process Automation, Natural Language Processing
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Data Storytelling, Data Presentation, Data Visualization, Data Cleansing, Interactive Data Visualization, Data-Driven Decision-Making, SQL, Microsoft Excel, Excel Formulas, Generative AI, Artificial Intelligence, Data Analysis, Large Language Modeling, Data Processing, Query Languages, Analytics, Data Import/Export, Databases
- Status: Preview
Stanford University
Skills you'll gain: Statistics, Descriptive Statistics, Probability & Statistics, Statistical Analysis, Data Analysis, Statistical Methods, Statistical Modeling, Statistical Inference, Sampling (Statistics), Statistical Hypothesis Testing, Data Science, Regression Analysis, Exploratory Data Analysis, Probability, Probability Distribution
- Status: NewStatus: Preview
Skills you'll gain: Instagram, Content Performance Analysis, Content Creation, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- AI in Healthcare:Â Stanford University
- Microsoft Power BI Data Analyst:Â Microsoft
- Introduction to Customer Service:Â CVS Health
- Entrepreneurship:Â University of Pennsylvania
- What is Data Science? :Â IBM
- Customer Relationship Management:Â Starweaver
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Service Fundamentals:Â Knowledge Accelerators
- Introduction to Artificial Intelligence (AI):Â IBM
- Generative AI Data Analyst:Â Vanderbilt University