Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer engagement and retention"
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation
Coursera Project Network
Skills you'll gain: Instagram, Social Media Content, Social Media, Social Media Management, Social Media Marketing, Social Media Strategy, Content Creation, Scheduling
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Management (CRM) Software, Value Propositions, Market Research, Business Process Improvement
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Organizational Change, Business Writing, Compliance Management
Northwestern University
Skills you'll gain: Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Marketing Design, Customer Engagement, Content Creation, Target Audience, Digital Marketing, Lead Generation
IE Business School
Skills you'll gain: Survey Creation, Market Research, Consumer Behaviour, Marketing, Research Design, Data Analysis, Marketing Strategy and Techniques, Marketing Psychology, Market Analysis, Research, Research Methodologies, Analysis, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making, Psychology
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue
Northwestern University
Skills you'll gain: Real Time Data, Data Collection, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Data Analysis, Content Strategy, Text Mining, Data-Driven Decision-Making, Marketing Strategies
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
- Status: Free
S.P. Jain Institute of Management and Research
Skills you'll gain: Employee Retention, Mentorship, Talent Management, Employee Coaching, Employee Engagement, Diversity and Inclusion, Workforce Development, Team Motivation, People Analytics, Employee Onboarding, Leadership Development, Leadership, Workforce Management
In summary, here are 10 of our most popular customer engagement and retention courses
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- Increase Engagement to your Instagram Business Profile : Coursera Project Network
- Fundamentals of Customer Acquisition Management: Coursera Instructor Network
- Customer-Centric Innovation: Duke University
- Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
- Engagement & Nurture Marketing Strategies: Northwestern University
- Market Research and Consumer Behavior: IE Business School
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- The Importance of Listening: Northwestern University
- Customer Understanding and Digital Marketing Channels: Unilever