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Explore the CRM Course Catalog
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
- Status: Free Trial
Skills you'll gain: Email Marketing, Paid media, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Marketing Budgets, Order Fulfillment, Media Planning, Search Engine Marketing, Google Ads, Social Media Management, Customer Retention, Customer Relationship Management, Online Advertising, Customer experience strategy (CX), Marketing, Campaign Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce Development, Salesforce, Customer Relationship Management (CRM) Software, System Configuration, Data Security, Automation, Role-Based Access Control (RBAC)
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Enablement, Marketing Automation, Data Management, Data Security, Customer Engagement, Enterprise Application Management, User Accounts, Presentations, Security Management, Cloud Computing, Account Management, Automation
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Software, Sales Enablement, Sales Pipelines, Sales Process, Sales Management, Sales, Sales Strategy, Dashboard, Real Time Data
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Agentic systems, Generative AI Agents, Organizational Leadership, Generative AI, Business Process Automation, Prompt Engineering, Technical Management, Large Language Modeling, Leadership and Management, Automation, Program Implementation, Business Transformation, Artificial Intelligence, Digital Transformation, Project Implementation, System Implementation, Organizational Strategy, Emerging Technologies
- Status: NewStatus: Free Trial
Skills you'll gain: Database Management, Databases, Timelines, Database Design, Workflow Management, Project Management Software, Information Architecture, Content Management Systems, Client Services, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Calendar Management, Usability Testing, Project Documentation, Content Management, Productivity, User Accounts, File Management
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, User Accounts, Data Quality, Customer Relationship Management (CRM) Software, Data Integration, Data Management, Dashboard, Business Process Automation, Sales Development, Process Design, Data Import/Export, Customer Relationship Management, Internal Communications, Ad Hoc Reporting, Data Modeling, Administration, Automation, Cloud Computing, Data Security
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Management, Prospecting and Qualification, Lead Generation, Sales Presentations, Service Level Agreement, Sales Training, HubSpot CRM, Sales Strategy, Sales Development, Business Reporting, Sales Process, Sales Prospecting, Sales Pipelines, Target Audience, Dashboard, Data-Driven Decision-Making, Sales, Goal Setting, Process Development
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Sales Management, Closing (Sales), Booking (Sales), Overcoming Objections, Consultative Selling, Sales Training, Sales Enablement, Sales Prospecting, Sales Development, Training Programs, Sales Presentation, Cold Calling, HubSpot CRM, Sales Process, Prospecting and Qualification, Selling Techniques, Phone Sales, Sales, Lead Generation, Sales Strategy
- Status: Free Trial
Macquarie University
Skills you'll gain: Risk Management Framework, Influencing, Persuasive Communication, Storytelling, Conflict Management, Risk Management, Overcoming Objections, Governance Risk Management and Compliance, Rapport Building, Operational Risk, Negotiation, Change Management, Leadership, Governance, Organizational Change, Communication, Business Transformation, Interpersonal Communications, Mediation, Innovation
- Status: Free Trial
West Virginia University
Skills you'll gain: Sales Territory Management, Sales Management, Sales Strategy, Training Programs, Sales, Account Management, Job Analysis, Sales Training, Regional Sales, Expense Management, Recruitment, Performance Appraisal, Sales Process, Inside Sales, Sales Presentation, Business Ethics, Talent Recruitment, Employee Training, Performance Analysis, Operating Expense
In summary, here are 10 of our most popular crm courses
- Improving Customer Retention:Â Coursera Instructor Network
- Google Marketing Digital e E-Commerce:Â Google
- Salesforce Design Mastery: CRM Customization:Â Coursera Instructor Network
- Salesforce Basics:Â University of California, Irvine
- Getting Started with Zoho CRM for Sales Reps:Â Zoho Corporation
- Agentic AI and AI Agents: A Primer for Leaders:Â Vanderbilt University
- Learn Notion for Client and Project Management:Â Skillshare
- Salesforce Fundamentals:Â University of California, Irvine
- Strategic Customer Relationship Management & Sales Technique:Â HubSpot Academy
- Sales Training for High Performing Teams:Â HubSpot Academy