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    • Crm

    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Analíticas en Páginas Web

      Skills you'll gain: Web Analytics, Digital Marketing, Digital Advertising, Customer Relationship Management, Search Engine Optimization, Consumer Behaviour, Marketing Analytics, Email Marketing, Analysis, Market Research, Performance Appraisal

      4.9
      Rating, 4.9 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Develop with Dell: IT Sales

      Skills you'll gain: Overcoming Objections, Closing (Sales), Sales Process, Selling Techniques, Sales Management, Inside Sales, Value Propositions, Technical Sales, Prospecting and Qualification, Digital Transformation, Sales, Sales Presentation, Business Communication, Sales Strategy, Customer Service, Data Centers, Market Research, Customer Insights, Customer Relationship Building, Outside Sales

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Customer Centricity as Competitive Advantage - Jagdish Sheth

      Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Value Propositions, Customer Relationship Management, Customer Service, Cross Selling, Innovation, Strategic Marketing, Business Transformation, Culture Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Customer Insights, Process Design, Customer Relationship Management, Customer Support, Business Process, Marketing Strategies, Marketing Channel, Web Analytics, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet

      Skills you'll gain: Business Process Automation, Workflow Management, Spreadsheet Software, Productivity Software, Microsoft Excel, Automation, ChatGPT, Operational Efficiency, Process Optimization, Data Mapping, Data Entry, Generative AI

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Manual de estrategias de ventas por conversación para SDR

      Skills you'll gain: Sales Development, Lead Generation, Consultative Selling, Sales, Sales Strategy, Phone Sales, Emotional Intelligence, Sales Prospecting, Prospecting and Qualification, Empathy, Active Listening, Overcoming Objections, Rapport Building, Self-Awareness, Value Propositions, Prioritization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Fundamental Sales Concepts — An Overview

      Skills you'll gain: Sales Management, Customer Relationship Management, Sales Presentation, Selling Techniques, Customer Relationship Management (CRM) Software, Sales, General Sales Practices, Sales Process, Sales Strategy, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales, Prospecting and Qualification

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos da Gestão do Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Agile Methodology, Customer Retention, Customer Service, Customer Relationship Building, Customer Relationship Management, Interpersonal Communications, Customer Support, Customer Engagement, Customer experience strategy (CX), Consultative Approaches, Solution Delivery, Organizational Structure, Software As A Service, Customer Analysis, Relationship Building, Product Lifecycle Management, Performance Metric, Business Modeling, Business-To-Consumer

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Marketing Strategy for Engineers and Technologists

      Skills you'll gain: Value Propositions, Market Research, Marketing Operations, Business Marketing, Branding, Strategic Marketing, Strategic Planning, Media Planning, Customer Relationship Management, Data-Driven Decision-Making, Marketing Strategy and Techniques, Business Writing, Marketing Planning, Competitive Analysis, Search Engine Optimization, Marketing, Social Media Marketing, Digital Marketing, Google Ads, Forecasting

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      مندوب مبيعات HubSpot

      Skills you'll gain: Sales Enablement, Sales Management, Data Visualization, HubSpot CRM, Lead Generation, Goal Setting, Sales Strategy, Sales Presentations, Sales Process, Sales Training, Customer Success Management, Dashboard, Service Level Agreement, Prospecting and Qualification, Data-Driven Decision-Making, Business Reporting, Sales Pipelines, Customer Analysis, Content Strategy, Customer Relationship Management (CRM) Software

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Representante de Ventas de HubSpot

      Skills you'll gain: Sales Enablement, Sales Management, Sales Presentations, Sales Process, Sales Development, Data Visualization, Lead Generation, Service Level Agreement, Dashboard, Sales Training, HubSpot CRM, Prospecting and Qualification, Data Presentation, Sales Prospecting, Peer Review, Sales Strategy, Training Programs, Business Reporting, Sales, Persona Development

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Income Features in ProfitBooks

      Skills you'll gain: Order Management, Sales Management, Accounting Software, Accounts Receivable, Customer Relationship Management, Financial Reporting, Small Business Accounting, Inventory Management System, Billing & Invoicing, Sales, Estimation, Accounting, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Intermediate · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular crm courses

    • Analíticas en Páginas Web: Tecnológico de Monterrey
    • Develop with Dell: IT Sales: Dell
    • Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
    • Create a services customer satisfaction process: Coursera Project Network
    • ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet: Vanderbilt University
    • Manual de estrategias de ventas por conversación para SDR: Salesforce
    • Fundamental Sales Concepts — An Overview: Zoho Corporation
    • Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
    • Marketing Strategy for Engineers and Technologists: University of Colorado Boulder
    • مندوب مبيعات HubSpot: HubSpot Academy

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