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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Representante de desarrollo de ventas de Salesforce

      Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Social Skills, Interpersonal Communications, Productivity, Technical Sales, Interviewing Skills, Salesforce, Storytelling

      4
      Rating, 4 out of 5 stars
      ·
      24 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Negotiation, with Goldman Sachs 10,000 Women

      Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Trustworthiness, Relationship Building, Interpersonal Communications, Communication, Influencing, Cognitive flexibility, Emotional Intelligence, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      458 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      UiPath

      UI Automation and Selectors

      Skills you'll gain: User Interface (UI), Test Automation, Automation, UI Components, Human Computer Interaction, Robotic Process Automation, Excel Macros, Scripting, Desktop Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Global Supply Chain Management

      Skills you'll gain: Supply Chain Management, Supply Chain, Supply Chain Planning, Inventory Management System, Logistics Management, Strategic Partnership, Customer Demand Planning, Corporate Sustainability, Business Technologies, Supplier Relationship Management, Strategic Decision-Making, Forecasting, Decision Making, Governance, Internet Of Things

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Sales Fundamentals

      Skills you'll gain: Real Estate Sales, Lead Generation, Communication, Customer experience improvement, Sales Process, Sales Prospecting, Real Estate Transactions, Value Propositions, Relationship Building, Property and Real Estate, Branding, Customer Relationship Management, Property Management, Marketing, Social Media Content

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Impact: Cross-Cultural Management

      Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, Team Management, Communication Strategies, Teamwork, Leadership and Management, Negotiation, Conflict Management, Team Building, Non-Verbal Communication, Leadership, Communication, Verbal Communication Skills, Relationship Building

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Sales Professionals

      Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Relationship Management (CRM) Software, AI Personalization, Sales Enablement, Customer Analysis, Sales Training, Sales, Data Cleansing, Customer Data Management, Customer Insights, Microsoft Teams, Sales Pipelines, Sales Process, Sales Prospecting, Generative AI Agents, Data Quality, Data Ethics, Sales Presentations, Enterprise Sales

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      FAIR Institute

      Cyber Risk Management for Executives

      Skills you'll gain: Cyber Risk, Cyber Governance, Risk Appetite, Risk Management, Risk Analysis, Cyber Security Strategy, Risk Modeling, Enterprise Risk Management (ERM), Cybersecurity, Cyber Security Assessment, Governance Risk Management and Compliance, Business Risk Management, Risk Control, Security Awareness, Stakeholder Communications, Business Communication, Vulnerability Assessments, Technical Communication, Financial Analysis, Regulatory Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Fundamentals and Setup

      Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Management, Database Management Systems, Database Administration, Cloud Computing, System Configuration, Administration, User Accounts, Data Validation, Role-Based Access Control (RBAC), Data Security

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Emory University

      From Freedom Rides to Ferguson: Narratives of Nonviolence in the American Civil Rights Movement

      Skills you'll gain: Social Justice, Community Organizing, Sociology, Social Studies, De-escalation Techniques, Conflict Management, Education and Training, Advocacy, Timelines, Media and Communications, Discussion Facilitation, Training Programs

      4.8
      Rating, 4.8 out of 5 stars
      ·
      317 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Gestión del canal de distribución y retailing

      Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      439 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Foundations of Information Systems for Business

      Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      44 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Representante de desarrollo de ventas de Salesforce: Salesforce
    • Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
    • UI Automation and Selectors: UiPath
    • Global Supply Chain Management: Fundação Instituto de Administração
    • Sales Fundamentals: Keller Williams
    • Global Impact: Cross-Cultural Management: University of Illinois Urbana-Champaign
    • Generative AI for Sales Professionals: Microsoft
    • Cyber Risk Management for Executives: FAIR Institute
    • Salesforce Fundamentals and Setup: LearnKartS
    • From Freedom Rides to Ferguson: Narratives of Nonviolence in the American Civil Rights Movement: Emory University

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