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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      From Likes to Leads: Interact with Customers Online

      Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Campaigns, Social Media Management, Target Audience, Content Creation, Brand Strategy, Marketing Analytics, Digital Marketing, Brand Awareness, Digital Advertising, Performance Reporting, Advertising Campaigns, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Entrepreneurship: Growing Your Business

      Skills you'll gain: Income Statement, Financial Accounting, Design Thinking, Financial Analysis, Annual Reports, Balance Sheet, Customer experience strategy (CX), Business Modeling, Corporate Sustainability, Business Planning, Environmental Issue, Business Ethics, Environmental Social And Corporate Governance (ESG), Professional Development, Leadership Development, Employee Coaching, Innovation, Entrepreneurship, Finance, HR Tech

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant

      Skills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Geneva

      Investment Management

      Skills you'll gain: Portfolio Management, Investment Management, Financial Market, Risk Management, Investments, Financial Planning, Strategic Decision-Making, Financial Systems, Wealth Management, Asset Management, Environmental Social And Corporate Governance (ESG), Capital Markets, Risk Analysis, Market Dynamics, Performance Measurement, Behavioral Economics, Finance, Equities, Financial Forecasting, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Agile Development

      Skills you'll gain: Usability Testing, User Story, Agile Software Development, Continuous Delivery, Agile Methodology, Scrum (Software Development), Agile Product Development, Continuous Deployment, Design Thinking, DevOps, Software Development Methodologies, User Experience Design, Software Development, Team Management, A/B Testing, Analytics, Product Management, Agile Project Management, Persona (User Experience), Product Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Digital Leader Training

      Skills you'll gain: Cloud Management, Cloud Solutions, Serverless Computing, Cloud Security, Google Cloud Platform, Data Governance, Digital Transformation, Cloud Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Computing, Site Reliability Engineering, Real Time Data, DevOps, Public Cloud, Data Management, Tensorflow, Artificial Intelligence, Hybrid Cloud Computing, Application Programming Interface (API), Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Blockchain

      Skills you'll gain: Blockchain, Transaction Processing, Cryptography, Payment Systems, Application Development, Distributed Computing, Application Programming Interface (API), Microsoft Azure, Public Key Cryptography Standards (PKCS), Software Design Documents, Development Environment, Interoperability, FinTech, Cloud Platforms, Software Development Tools, Solution Design, Program Development, Emerging Technologies, Other Programming Languages, Data Integrity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidad Nacional Autónoma de México

      Finanzas personales

      Skills you'll gain: Insurance, Financial Planning, Wealth Management, Budgeting, Finance, Credit Risk, Risk Management, Investment Management, Expense Management, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Viral Marketing and How to Craft Contagious Content

      Skills you'll gain: Consumer Behaviour, Content Marketing, Marketing Psychology, Social Media Marketing, Marketing Communications, Social Media, Marketing, Advertising, Persuasive Communication, Behavioral Economics, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      HTML, CSS, and Javascript for Web Developers

      Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Design and Development, Development Environment, Web Development Tools, Front-End Web Development, Cascading Style Sheets (CSS), Javascript, Software Development Tools, Semantic Web

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: Security Management, Network Troubleshooting, General Networking, File Management, Cascading Style Sheets (CSS), Computer Security Incident Management, Network Administration, Authentications, Query Languages, Operating Systems, Web Design and Development, User Accounts, Scripting Languages, Database Design, Animations, Data Manipulation, Data Structures, Python Programming, Software Development, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      280 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Reinforcement Learning

      Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Machine Learning Algorithms, Machine Learning, Sampling (Statistics), Supervised Learning, Deep Learning, System Design and Implementation, Markov Model, Algorithms, Simulations, Feature Engineering, Artificial Neural Networks, Game Design, Statistical Methods, Virtual Environment, Performance Tuning, Probability Distribution

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…101112…302

    In summary, here are 10 of our most popular customer service courses

    • From Likes to Leads: Interact with Customers Online: Google
    • Entrepreneurship: Growing Your Business: University of Virginia
    • SAP Technology Consultant: SAP
    • Investment Management: University of Geneva
    • Agile Development: University of Virginia
    • Google Cloud Digital Leader Training: Google Cloud
    • Blockchain: University at Buffalo
    • Finanzas personales: Universidad Nacional Autónoma de México
    • Viral Marketing and How to Craft Contagious Content: University of Pennsylvania
    • HTML, CSS, and Javascript for Web Developers: Johns Hopkins University

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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