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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera Project Network

4.4
stars
6,134 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

FS

May 14, 2022

It was great learning. The course is well structured and the instructor is very clear and knowledgeable about the concepts. Thank you, for providing me with such a great learning opportunity.

NF

Apr 14, 2023

this guide help me more to understand the basic of business analysis & process management I'm so glad to achieve the first step in this program thanks to my lecture all the best

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701 - 725 of 1,011 Reviews for Business Analysis & Process Management

By Smita N K

Mar 14, 2021

Very basic course to get acquainted with Business Process Modelling and Process analysis formally. Faculty has done good effort to clearly guide . Thanks again! Good luck for future courses

By Katherine S

Sep 23, 2022

Wonderful way to sharpen skills and learn a couple of new ones too! Love this guided project cocncept. Would give a 5 Stars if the Student Work Screen was larger and easier to work from.

By Ivan O

Nov 4, 2020

Very short and concisely with comprehensive practices about how to structure business problems, get to the root cause and mapping the solution and the business processes as well.

By John M

Oct 7, 2020

Could have been more detailed but as a crash course this is more than enough for you to catch up in the project management field. Would recommend this to a colleague even.

By Farheen A

Oct 21, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

By SUBHASISH B

Sep 25, 2020

That was a well-organized course and it helps me a lot to make my concept more clear. The only problem I have faced was the voice clarity of the instructor.

By Yafi B

Dec 28, 2024

Very good learned how to use tools like Lucid Chart very useful for aspiring Entrepreneurs, Audio is not the best, but never the less a very good course.

By Anas T

Feb 15, 2025

كورس مفيد جدآ تعملت فيه الكثير كمبتدئ وهو بمثابة دافع بمثابة دافع لي للمضي في المجال ومتابعة الدراسة حتى أصبح متقدما في تحليل الأعمال وإدارة العمليات

By Daniela S

Aug 13, 2024

I had some problems with the lucidchart, but this course is really good if you want to undersatnd how you can manage business processes

By Claudia W

Sep 24, 2022

It was a good refresher for me. I found that some of the example charts needed to have a clearer display. Some were a bit fuzzy.

By Ngoc T

Apr 9, 2023

Good example and practice for me to follow this, but the screen to watch the Lucidchart is too small which is hard for me to read

By Jorge O

Sep 5, 2022

Basics explained with good examples and hands-on tasks that are performed by using a tool that can be applied to day to day work.

By Khaled A

May 5, 2024

explaination not clear .However, i have clear understanding and adding value to me specially the lucidchart instead of visio

By Christine M

May 9, 2023

Good information, although presented at a very fast pace. I slowed down the speed so that I could understand the content.

By Ana M

Aug 10, 2022

A short and straightforward course, with a practical example that could perfectly correspond to a real-life situation.

By QP

Aug 5, 2024

The instructor did a good job at explaining the various processes involved in Business Analysis and Troubleshooting.

By Mayowa A

Feb 7, 2023

I LOVE THIS TOPIC SO MUCH WELL EXPLAINED AND WELL DETAILS, AND I WILL SHARE THIS COURSE FOR PEOPLE TO LEARN FROM IT.

By Iqbal A

Jun 10, 2022

The Guided Project is certainly a great concept, but this one needs a bit more polishing, especially in the cloud.

By MARIA G M

Sep 11, 2022

Me costó un poco entender como bajar los archivos nunca lo había hecho , repetí varias veces, pero lo pude hacer.

By DEEPAK N T

Oct 22, 2024

Wonderful session. I got some idea about how to identify, analyse and find solutions to business problems.

By Elie F

Dec 9, 2024

"A concise yet insightful refresher, offering a wealth of theoretical knowledge presented effectively."

By Ali C U

Jul 10, 2024

Bu kurs İş Analizi ve Süreç Yönetimi hakkında hızlı ve yararlı bir şekilde kapsamlı bir eğitim sunuyor.

By Arun C

Apr 3, 2021

Short and relevant. It is a brief and helpful course to know business analysis and process management.

By Mradul M

Jun 17, 2024

Project Analysis Skills, Root Cause , Defining Problems, Using models to solve or define problems.

By Treca M

Mar 10, 2021

It was very fast and you were on the clock but it was worth all of it. I recommend this course!