West Virginia University
Sales Operations/Management Specialization
West Virginia University

Sales Operations/Management Specialization

Prepare Yourself for a Sales Management Career. Master knowledge and techniques to manage an effective sales force.

Michael F. Walsh, Ph.D.
Suzanne C. Bal
Emily C. Tanner, Ph.D.

Instructors: Michael F. Walsh, Ph.D.

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Get in-depth knowledge of a subject
4.5

(326 reviews)

Beginner level
No prior experience required
2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.5

(326 reviews)

Beginner level
No prior experience required
2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

Details to know

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Taught in English

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from West Virginia University
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Specialization - 5 course series

Account Management & Sales Force Design

Course 114 hours4.5 (277 ratings)

What you'll learn

Skills you'll gain

Category: Sales Training
Category: Inside Sales
Category: Sales Management
Category: Outside Sales
Category: Sales Process
Category: Business Strategy
Category: Sales Strategy
Category: Recruitment
Category: Sales Territory Management
Category: Account Management
Category: Customer Relationship Management

Sales Force Management

Course 218 hours4.6 (103 ratings)

What you'll learn

Skills you'll gain

Category: Recruitment
Category: Sales Training
Category: Team Motivation
Category: Performance Appraisal
Category: Performance Management
Category: Interviewing Skills
Category: Job Analysis
Category: Goal Setting
Category: Talent Recruitment
Category: Sales Management
Category: Employee Training
Category: Sales Strategy

Compensation, Expenses and Quotas

Course 310 hours4.4 (36 ratings)

What you'll learn

Skills you'll gain

Category: Expense Management
Category: Sales Management
Category: Compensation Management
Category: Compensation Strategy
Category: Sales Strategy
Category: Operating Expense
Category: Performance Metric
Category: Sales Territory Management
Category: Transportation Operations
Category: Sales
Category: Cost Control
Category: Goal Setting

What you'll learn

Skills you'll gain

Category: Business Ethics
Category: Forecasting
Category: Sales Territory Management
Category: Budgeting
Category: Law, Regulation, and Compliance
Category: Market Analysis
Category: Performance Analysis
Category: Sales Strategy
Category: Sales
Category: Sales Management

Sales Operations: Final Project

Course 514 hours4.8 (36 ratings)

What you'll learn

Skills you'll gain

Category: Sales Training
Category: Sales Process
Category: Sales
Category: Employee Training
Category: Sales Territory Management
Category: Talent Recruitment
Category: Compensation Management
Category: Sales Management
Category: Recruitment
Category: Organizational Structure
Category: Sales Strategy
Category: Employee Performance Management

Instructors

Michael F. Walsh, Ph.D.
West Virginia University
5 Courses35,773 learners
Suzanne C. Bal
West Virginia University
5 Courses35,773 learners

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