This course is designed to equip you with the essential skills and knowledge to excel in entry-level sales roles. No previous experience is necessary. The course will help you effectively communicate your background, education, skills, and experience, while enhancing your understanding of key career readiness competencies and professional communication principles. The course covers the eight NACE Career Readiness Competencies, helping you identify behaviors that demonstrate each competency and reflect on your experiences.



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Add to your LinkedIn profile
July 2025
11 assignments
See how employees at top companies are mastering in-demand skills

There are 4 modules in this course
This week you will get an overview of what a career in Sales could look like for you. You’ll learn about what it takes to be an inside sales representative and various paths your career could take once you get started. We’ll also discuss some of the key characteristics and qualities needed to be successful in sales.
What's included
20 videos4 readings4 assignments
This week is all about the foundational professional skills you’ll need to work in tech support. Things like time management, active listening and communication will be essential to your success as a tech support professional. This week we’ll cover strategies for making the most of your time, and tips for crafting professional business communications.
What's included
6 videos2 readings4 assignments1 discussion prompt
This module introduces learners to the concept of Emotional Intelligence (EQ), its key components, and strategies for improvement. Participants will understand how enhancing their EQ can make them more effective sellers by fostering better client relationships. Additionally, learners will explore their own personality types and articulate best practices for collaborating with others based on these insights. This module is designed to enhance interpersonal skills and adaptability in professional settings.
What's included
4 videos1 reading1 assignment1 plugin
This module empowers learners to articulate the value of their personal brand. Participants will develop their own personal brand, highlighting their unique strengths and qualities. Additionally, learners will create and deliver a compelling personal sales candidate pitch, effectively showcasing their brand to potential employers or clients. This module is designed to enhance personal branding and presentation skills in a professional context.
What's included
6 videos2 readings2 assignments1 peer review
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
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Financial aid available,