Larsen & Toubro accelerates AI expertise with Coursera's GenAI Academy
- Industry:
Conglomerate
- Location:
India
- Size:
144,000+
- Topics:
AI, Tech & Data, Learning Program Management, Measurement & Outcomes, Learner Engagement
Overview:
Larsen & Toubro (L&T), a global leader in engineering and construction, partnered with Coursera to launch the GenAI Academy. This initiative aimed to address critical AI skills needed to achieve their LAKSHYA 2026 strategic plan.
The Challenge:
L&T launched LAKSHYA 2026, an ambitious strategic plan to evolve into a technology-driven conglomerate by doubling revenue and tripling profitability. Like many long-established companies, L&T recognized that success in the digital age required new skills across its workforce. They took on the task of enhancing AI knowledge among its 50,000 employees, from seasoned engineers to project managers.
L&T faced a common dilemma: how to create practical and engaging learning programs. They wanted employees to apply new AI skills to their daily work right away, not just understand theory. The company also grappled with a challenge familiar to many organizations investing in training: how to measure the impact of new skills on job performance and overall business growth.
The Solution:
L&T partnered with Coursera to create a learning program that would be relevant and engaging for employees across various roles and departments. They launched the GenAI Academy, offering courses focused on AI literacy, generative AI skills, and responsible AI adoption. Using Coursera's AI-powered Course Builder, L&T developed custom content that integrated these AI competencies with their own projects and challenges, making the learning immediately relevant to employees' daily work.
Recognizing that ongoing support is vital for effective learning, L&T implemented Coursera Coach, an AI guide that helped employees apply new AI skills to real work scenarios. To foster engagement, L&T kicked off the academy with a company-wide event and created online communities for peer learning, all aimed at accelerating the digitalization of their business processes.
The Results:
Within months of implementation, L&T saw significant results. Approximately 20% of employees engaged in AI training, with course completion rates increasing by 30% compared to traditional methods. This widespread adoption of AI skills across the organization positioned L&T to accelerate its digital transformation initiatives. The company observed a 40% improvement in AI-related skills among participants, with over 150 employees earning certifications in generative AI and responsible AI adoption.
The AI-powered Course Builder cut course development time by 50%, resulting in over 20 custom courses. This efficiency gain allowed L&T to rapidly respond to emerging skill needs, maintaining their competitive edge in a fast-evolving industry. More than 1,000 employees completed these courses, giving them an average satisfaction rating of 4.8 out of 5. 90% of learners embraced Coursera Coach, reporting a 25% increase in understanding complex concepts.
L&T fully utilized all Coursera licenses within three months, with employees earning 1,579 certificates and completing 86,654 assessments. This high engagement and completion rate demonstrated the program's effectiveness in upskilling L&T's workforce at scale, directly supporting their LAKSHYA 2026 strategic objectives.
Impact Snapshot
+25%
rise in understanding complex concepts with Coursera Coach
20%
of employees upskilled in generative AI and related fields
150
certificates earned in generative and responsible AI