Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Supplier Performance Management, Cloud Services, Performance Metric, Managed Services, Client Services, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Stakeholder Engagement, Negotiation, Communication

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Security Controls, Role-Based Access Control (RBAC), Identity and Access Management, Information Management, Business Process Automation, System Configuration, Database Management, Application Development, Automation, Content Management

Skills you'll gain: Telephone Skills, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Taking Meeting Minutes, Grammar, Language Learning, Scheduling

Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies

Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware

Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Machine Learning Methods, Artificial Neural Networks, Applied Machine Learning, Machine Learning, Supervised Learning, Machine Learning Algorithms, Network Architecture, Algorithms, Analysis, Debugging

Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Application Deployment, IBM Cloud, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Self Service Technologies, Information Architecture, Business Process Automation, Software Development Tools, Image Analysis

Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Risk Management Framework, Software Documentation, Spreadsheet Software

Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer Relationship Management, Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Revenue Management, Business Marketing, Health Care, Capacity Management, Experience Design

Skills you'll gain: Deep Learning, Artificial Neural Networks, Tensorflow, Supervised Learning, Keras (Neural Network Library), Artificial Intelligence, Machine Learning, Python Programming, NumPy, Performance Tuning

Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Communication, Contract Management, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Industrial and Organizational Psychology