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Results for "it service management"
- Status: [object Object]
Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Management Life Cycle, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Quality Monitoring, Backlogs, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Risk Management, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Security Controls, Role-Based Access Control (RBAC), Identity and Access Management, Information Management, Business Process Automation, System Configuration, Database Management, Application Development, Automation, Content Management
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Linux Administration, Cloud Computing, Servers, Windows Servers, Network Infrastructure, Data Storage, Virtualization, User Accounts
University of Minnesota
Skills you'll gain: Technology Strategies, Change Management, Information Technology, Portfolio Management, Governance, Investment Management, Resource Allocation, Return On Investment, User Acceptance Testing (UAT), Capital Budgeting, Cost Benefit Analysis, Risk Management, Decision Making
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Presentations, Booking (Sales)
Multiple educators
Skills you'll gain: Dashboard, Pseudocode, Jupyter, Algorithms, Data Mining, Pandas (Python Package), Correlation Analysis, Web Scraping, NumPy, Probability & Statistics, Predictive Modeling, Big Data, Automation, Data Visualization Software, Data Collection, Data Science, GitHub, Python Programming, Machine Learning Algorithms, Unsupervised Learning
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, Computer Hardware, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Peripheral Devices, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills
Columbia University
Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Risk Management, Project Closure, Lean Methodologies, Project Controls, Real Estate, Cash Flows, Business Transformation, Innovation, Architecture and Construction
Skills you'll gain: Resource Management, Control Objectives for Information and Related Technology (COBIT), IT Management, Compliance Auditing, Information Technology, Risk Management, Governance, Quality Assurance, Cloud Computing, Human Resources Management and Planning, Technology Strategies, Auditing, Information Technology Infrastructure Library, Business Intelligence, Compliance Management, Vendor Management, Service Management, Organizational Structure, Business Continuity
University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Technology Strategies, Agile Product Development, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Product Improvement, Market Opportunities, Information Technology, Competitive Analysis, Business Analysis, Business Strategy, Cyber Risk
In summary, here are 10 of our most popular it service management courses
- Google Project Management:: Google
- Customer Service Fundamentals: Knowledge Accelerators
- IBM IT Project Manager: IBM
- ServiceNow System Administrator from Zero to Hero: Packt
- System Administration and IT Infrastructure Services: Google
- IS/IT Governance: University of Minnesota
- Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
- Data Science Foundations: IBM
- IBM IT Support: IBM
- Construction Management: Columbia University