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Results for "customer retention"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Strategic Marketing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
University of California, Irvine
Skills you'll gain: Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Marketing Strategies, Advertising Campaigns, Marketing Effectiveness, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Content Creation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Performance Measurement, Business Valuation, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Presentations, Team Building, Project Finance, Ideation, Target Market, New Product Development
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
Searches related to customer retention
In summary, here are 10 of our most popular customer retention courses
- Improving Customer Retention:Â Coursera Instructor Network
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Customer Analytics:Â University of Pennsylvania
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Strategies for Converting and Retaining Customers Online:Â University of California, Irvine
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Service Fundamentals:Â Knowledge Accelerators
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Introduction to CRM with HubSpot:Â Coursera Project Network
- CVS Health Retail Customer Service:Â CVS Health