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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Network Engineer

      Skills you'll gain: Prompt Engineering, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Load Balancing, Firewall, Network Performance Management, Cloud Computing Architecture, Generative AI, Network Security, Cloud Applications, Network Architecture, Containerization, Identity and Access Management, Network Monitoring, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Science

      Skills you'll gain: SQL, Data Literacy, Relational Databases, Data Mining, Jupyter, Stored Procedure, Data Analysis Software, Database Design, Data Science, Data Visualization Software, Data Analysis, Statistical Programming, Data Modeling, Databases, R Programming, Database Management, Data Cleansing, Computer Programming Tools, Stakeholder Engagement, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      100K reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      Providing Technical Support for AWS Workloads

      Skills you'll gain: Network Troubleshooting, Amazon Web Services, Technical Support, Cloud Infrastructure, Cloud Solutions, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Storage, Network Infrastructure, Customer Support, Serverless Computing, Identity and Access Management, Database Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization

      Skills you'll gain: Tensorflow, Deep Learning, Performance Tuning, Artificial Neural Networks, Machine Learning Algorithms, Applied Machine Learning, Supervised Learning, Artificial Intelligence

      4.9
      Rating, 4.9 out of 5 stars
      ·
      63K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Convolutional Neural Networks

      Skills you'll gain: Computer Vision, Image Analysis, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Tensorflow, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning Methods, Data Processing, Algorithms

      4.9
      Rating, 4.9 out of 5 stars
      ·
      43K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta iOS Developer

      Skills you'll gain: React Native, Apple Xcode, Version Control, iOS Development, Unix Commands, Swift Programming, User Interface and User Experience (UI/UX) Design, User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Core Data (Software), GitHub, Interaction Design, Jest (JavaScript Testing Framework), Apple iOS, Data Structures, Javascript

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Applied Data Science with Python

      Skills you'll gain: Data Visualization, Matplotlib, Network Analysis, Machine Learning Algorithms, Supervised Learning, Pandas (Python Package), Data Visualization Software, Text Mining, Interactive Data Visualization, Plot (Graphics), Applied Machine Learning, Scikit Learn (Machine Learning Library), Visualization (Computer Graphics), Data Presentation, Statistical Methods, Data Manipulation, Network Model, Graph Theory, Natural Language Processing, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      34K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Back-End Developer

      Skills you'll gain: Full-Stack Web Development, Database Design, Version Control, Unix Commands, Restful API, Django (Web Framework), Relational Databases, Git (Version Control System), SQL, HTML and CSS, API Design, GitHub, Database Management, Application Programming Interface (API), MySQL, Data Structures, Object Oriented Programming (OOP), Computer Programming, Python Programming, Cloud Hosting

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Structuring Machine Learning Projects

      Skills you'll gain: Data-Driven Decision-Making, Technical Management, Applied Machine Learning, Machine Learning, Debugging, Deep Learning, Supervised Learning, Test Data, Analysis, Algorithms, Performance Tuning, Data Quality

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Agile Project Management

      Skills you'll gain: Agile Project Management, Agile Methodology, Sprint Planning, Agile Product Development, Backlogs, User Story, Sprint Retrospectives, Employee Coaching, Product Roadmaps, Coaching, Team Management, Interviewing Skills, Influencing, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      15K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Intuit Academy Bookkeeping

      Skills you'll gain: Bookkeeping, Financial Statements, Financial Statement Analysis, Inventory Accounting, Reconciliation, Sales Tax, Income Statement, General Ledger, Payroll Tax, Financial Analysis, Fixed Asset, General Accounting, Balance Sheet, Accounts Receivable, Accounting, Accounting Software, Financial Accounting, Accounting Records, Property Accounting, Payroll

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Android Developer

      Skills you'll gain: Android Studio, React Native, Version Control, Responsive Web Design, Test Driven Development (TDD), Unix Commands, User Interface and User Experience (UI/UX) Design, User Research, Restful API, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, GitHub, Jest (JavaScript Testing Framework), Data Structures, Android Development, Kotlin, Javascript

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    1…91011…245

    In summary, here are 10 of our most popular technical support courses

    • Preparing for Google Cloud Certification: Cloud Network Engineer: Google Cloud
    • Introduction to Data Science: IBM
    • Providing Technical Support for AWS Workloads: Amazon Web Services
    • Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization: DeepLearning.AI
    • Convolutional Neural Networks: DeepLearning.AI
    • Meta iOS Developer: Meta
    • Applied Data Science with Python: University of Michigan
    • Meta Back-End Developer: Meta
    • Structuring Machine Learning Projects: DeepLearning.AI
    • Agile Project Management: Google

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