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    Salesforce Online Courses

    Explore courses developed by Salesforce and find the right program for you. Develop in-demand skills with industry expert-led lessons.

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    Explore the Salesforce Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Deployment with Cloud Foundry: Blue-Green Strategy

      Skills you'll gain: Cloud Foundry, Docker (Software), Application Deployment, Containerization, Cloud Applications, Continuous Deployment, DevOps, Scalability, YAML

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Dialogflow CX: Enable IVR Features for your Voice Agent

      Skills you'll gain: Google Cloud Platform, Self Service Technologies, Generative AI Agents

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Fundamental Sales Concepts — An Overview

      Skills you'll gain: Sales Management, Customer Relationship Management, Sales Presentation, Selling Techniques, Customer Relationship Management (CRM) Software, Sales, General Sales Practices, Sales Process, Sales Strategy, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales, Prospecting and Qualification

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Models & Frameworks to Support Sales Planning

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Territory Management, Sales Training, Sales Presentation, Sales Process, Sales Enablement, Customer Relationship Building, Negotiation, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Geliştiriciler için Sorumlu Yapay Zeka: Yorumlanabilirlik ve Şeffaflık

      Skills you'll gain: Data Ethics, Applied Machine Learning, Machine Learning, Artificial Intelligence, Software Visualization, Data Visualization Software, Data Quality, Technical Documentation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Account Managers: Personalizing Client Engagement

      Skills you'll gain: Account Management, AI Personalization, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Engagement, Workflow Management, Prompt Engineering, Business Process Automation, Automation, Communication, Customer Insights, Predictive Modeling, Analytics

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Sales Strategy, AI Personalization, Generative AI Agents, Market Intelligence, Sales, Market Analysis, Real Time Data, Customer Insights, Lead Generation, Customer Engagement, Competitive Analysis, Business Ethics, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Build a Project Tracking App with AppSheet

      Skills you'll gain: Cloud Applications, Google Sheets, Google Workspace, Google Cloud Platform, Spreadsheet Software, Microsoft Excel

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Lead Generation, Prospecting and Qualification, Generative AI Agents, Sales Pipelines, Sales Process, Data-Driven Decision-Making, Sales Strategy, Business Process Automation, Automation, Real Time Data, Predictive Modeling, Customer Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Accélérer l'échange de connaissances avec Agentspace

      Skills you'll gain: Google Workspace, Application Performance Management, Enterprise Application Management, Productivity Software, OAuth, Cloud Applications, Identity and Access Management, Application Deployment, System Monitoring, Application Programming Interface (API), AI Personalization, Data Store, Search Engine Marketing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Building and Pitching Marketing Campaigns in Tech Industries

      Skills you'll gain: Business Marketing, Customer Relationship Management, Branding, Business Writing, Customer Service, Media Strategy, Sales Management, Loyalty Programs, Strategic Marketing, Marketing Planning, Marketing, Business Communication, Integrated Marketing Communications, Operations Management, Marketing Management, Campaign Management, Marketing Strategies, Marketing Budgets, Supply Chain, Forecasting

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      How Technology Will Shape Marketing with Jagdish Sheth

      Skills you'll gain: Digital Advertising, Marketing, MarTech, Advertising, Digital Transformation, Sales, Global Marketing, Real Time Data, Digital Marketing, Promotions and Campaigns, Consumer Behaviour, E-Commerce

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular salesforce courses

    • Deployment with Cloud Foundry: Blue-Green Strategy: Coursera Project Network
    • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
    • Fundamental Sales Concepts — An Overview: Zoho Corporation
    • Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração
    • GeliÅŸtiriciler için Sorumlu Yapay Zeka: Yorumlanabilirlik ve Åžeffaflık: Google Cloud
    • GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • Build a Project Tracking App with AppSheet: Google Cloud
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • Accélérer l'échange de connaissances avec Agentspace: Google Cloud

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