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    Results for "inbound calls"

    • Status: Free Trial
      Free Trial
      P

      PwC India

      GST - Maintaining documents, accounts and records

      Skills you'll gain: Accounting Records, Invoicing, Billing & Invoicing, Record Keeping, Document Management, Compliance Management, Tax Compliance, Sales Tax, Reconciliation, Regulation and Legal Compliance, Data Collection

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Dialogflow CX: Enable IVR Features for your Voice Agent

      Skills you'll gain: Google Cloud Platform, Self Service Technologies, Generative AI Agents

      Beginner · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Earth Economics

      Skills you'll gain: Economics, Economics, Policy, and Social Studies, Economic Development, Socioeconomics, International Relations, Business Economics, Data Analysis, Public Policies, Graphing, Environment and Resource Management, Data Collection, Policy Analysis, Trend Analysis, Policy Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Hacking and Patching

      Skills you'll gain: Code Review, Penetration Testing, Vulnerability Assessments, Secure Coding, Application Security, Security Testing, Software Design Patterns, SQL, Amazon Web Services, Operating Systems, Amazon Elastic Compute Cloud

      4
      Rating, 4 out of 5 stars
      ·
      275 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: Customer Insights, ChatGPT, AI Personalization, Customer Engagement, Generative AI, Customer experience improvement, Cost Reduction, Prompt Engineering, Personalized Service, Workflow Management, Inbound Calls, Customer Service, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Azure: create a REST API using NodeJS Serverless Functions

      Skills you'll gain: Cloud API, Restful API, Serverless Computing, Application Programming Interface (API), Microsoft Azure, API Design, Node.JS, Web Services, Cloud Applications, Server Side

      4.5
      Rating, 4.5 out of 5 stars
      ·
      100 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Packt

      Salesforce Integration With External Systems Part 1

      Skills you'll gain: Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Force.com, Application Programming Interface (API), Salesforce, Cloud API, Restful API, Data Integration, Real Time Data, Development Environment, JSON, Authentications, Extensible Markup Language (XML), UI Components

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      D

      DeepLearning.AI

      Functions, Tools and Agents with LangChain

      Skills you'll gain: ChatGPT, Large Language Modeling, Generative AI Agents, OpenAI, Generative AI, Prompt Engineering, Application Development, Python Programming

      4.8
      Rating, 4.8 out of 5 stars
      ·
      102 reviews

      Intermediate · Project · Less Than 2 Hours

    • G

      Google Cloud

      Google Chat bot - Apps Script

      Skills you'll gain: Google Workspace, Google Cloud Platform, Gmail, Cloud Applications, Scripting, Event-Driven Programming

      Intermediate · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Ops: Automating Workflow Efficiency

      Skills you'll gain: HubSpot CRM, Sales Process, Generative AI Agents, Data Entry, Customer Relationship Management, Lead Generation, Business Process Automation, Sales, Sales Strategy, Workflow Management, Operational Efficiency, Automation, Process Optimization, Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Sales Prospecting Mastery with Lemlist: AI-Driven Strategies

      Skills you'll gain: Lead Generation, Sales Pipelines, HubSpot CRM, Sales Prospecting, Sales Process, B2B Sales, Marketing Automation, Campaign Management, LinkedIn, Performance Analysis, Generative AI Agents, AI Personalization, Email Marketing, Customer Relationship Management (CRM) Software, Content Creation, Artificial Intelligence

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)

      Skills you'll gain: Amazon Web Services, Control Panels, Self Service Technologies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Mixed · Course · 1 - 4 Weeks

    1…91011…16

    In summary, here are 10 of our most popular inbound calls courses

    • GST - Maintaining documents, accounts and records: PwC India
    • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
    • Earth Economics: Erasmus University Rotterdam
    • Hacking and Patching: University of Colorado System
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Azure: create a REST API using NodeJS Serverless Functions: Coursera Project Network
    • Salesforce Integration With External Systems Part 1: Packt
    • Functions, Tools and Agents with LangChain: DeepLearning.AI
    • Google Chat bot - Apps Script: Google Cloud
    • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera Instructor Network

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