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Explore the Customer Success Course Catalog
- Status: Free Trial
Skills you'll gain: Project Closure, Project Management Life Cycle, Project Controls, Project Management, Project Performance, Quality Management, Team Leadership, Project Documentation, Sprint Retrospectives, Continuous Improvement Process, Risk Management, Quality Assurance and Control, Stakeholder Communications, Data-Driven Decision-Making, Strategic Thinking
- Status: Free Trial
CVS Health
Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Customer Insights, ChatGPT, AI Personalization, Customer Engagement, Generative AI, Customer experience improvement, Cost Reduction, Prompt Engineering, Personalized Service, Workflow Management, Inbound Calls, Customer Service, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Tensorflow, Deep Learning, Performance Tuning, Artificial Neural Networks, Machine Learning Algorithms, Applied Machine Learning, Supervised Learning, Artificial Intelligence
- Status: Free TrialStatus: AI skills
Skills you'll gain: PyTorch (Machine Learning Library), Keras (Neural Network Library), Deep Learning, Reinforcement Learning, Unsupervised Learning, Artificial Neural Networks, Generative AI, Tensorflow, Statistical Methods, Image Analysis, Predictive Modeling, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Probability & Statistics, Supervised Learning, Python Programming, Machine Learning Algorithms, Natural Language Processing, Machine Learning
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Personal Development, Personal Attributes, Peer Review, Goal Setting, Self-Awareness, Self-Motivation, Overcoming Obstacles, Cultural Diversity
- Status: Preview
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Regression Analysis, Analytics, Customer Insights, Brand Awareness, Consumer Behaviour, Return On Investment, A/B Testing
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Tensorflow, Computer Vision, Image Analysis, Artificial Neural Networks, Keras (Neural Network Library), Deep Learning, Artificial Intelligence, Machine Learning
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Business Writing, Teamwork, Conflict Management, Business Correspondence, Business Communication, Team Building, Writing and Editing, Motivational Skills, Collaboration, Communication, Presentations, Writing, Organizational Skills, Cultural Diversity, Interpersonal Communications, Performance Management, Employee Coaching, Grammar, Staff Management
- Status: Preview
University of Virginia
Skills you'll gain: Project Planning, Planning, Earned Value Management, Project Management, Project Management Life Cycle, Project Risk Management, Project Scoping, Risk Management, Stakeholder Management, Cost Management, Project Schedules, Risk Analysis, Scheduling, Agile Methodology, Work Breakdown Structure, Kanban Principles
- Status: Preview
Università Bocconi
Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)
- Status: Free Trial
Macquarie University
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Automation, Data Integration, Data Management, Data Cleansing
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Project Execution: Running the Project:Â Google
- Retail Customer Service:Â CVS Health
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization:Â DeepLearning.AI
- IBM Deep Learning with PyTorch, Keras and Tensorflow:Â IBM
- Success:Â University of Pennsylvania
- Marketing Analytics:Â University of Virginia
- Introduction to TensorFlow for Artificial Intelligence, Machine Learning, and Deep Learning:Â DeepLearning.AI
- Business Communication:Â University of Colorado Boulder
- Fundamentals of Project Planning and Management:Â University of Virginia