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    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Program Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Program Management, Data Ethics, Generative AI Agents, Stakeholder Engagement, Strategic Decision-Making, Project Risk Management, ChatGPT, Program Implementation, Practice Management, AI Personalization, Stakeholder Management, Governance, Governance Risk Management and Compliance, Process Management, Risk Management, Artificial Intelligence, Large Language Modeling, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introduction to Social Media Marketing

      Skills you'll gain: Target Audience, Customer experience strategy (CX), Social Media Marketing, Social Media Strategy, Social Media, Key Performance Indicators (KPIs), Marketing Channel, Goal Setting, Marketing Strategies, Marketing, Facebook, Instagram, Digital Marketing, Policy Development, LinkedIn

      4.8
      Rating, 4.8 out of 5 stars
      ·
      15K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Analyze Data to Answer Questions

      Skills you'll gain: Data Validation, SQL, Spreadsheet Software, Data Analysis, Excel Formulas, Query Languages, Data Manipulation, Data Integration, Pivot Tables And Charts, Data Cleansing, Data Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Retail Customer Service

      Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Agile Development

      Skills you'll gain: Usability Testing, User Story, Agile Software Development, Continuous Delivery, Agile Methodology, Scrum (Software Development), Agile Product Development, Continuous Deployment, Design Thinking, DevOps, Software Development Methodologies, User Experience Design, Software Development, Team Management, A/B Testing, Analytics, Product Management, Agile Project Management, Persona (User Experience), Product Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant

      Skills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Conduct UX Research and Test Early Concepts

      Skills you'll gain: UI/UX Research, Usability Testing, User Research, User Experience Design, User Experience, Research Design, Presentations, Research Methodologies, Data Ethics, Interviewing Skills, Information Privacy, Diversity Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Logistics

      Skills you'll gain: Transportation, Supply Chain, and Logistics, Warehousing, Logistics, Warehouse Management, Inventory and Warehousing, Transportation Operations, Inventory Management System, Supply Chain, Customer Service, Operating Cost, Cost Benefit Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      From Likes to Leads: Interact with Customers Online

      Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Campaigns, Social Media Management, Target Audience, Content Creation, Brand Strategy, Marketing Analytics, Digital Marketing, Brand Awareness, Digital Advertising, Performance Reporting, Advertising Campaigns, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Big Data

      Skills you'll gain: Apache Spark, Graph Theory, Data Pipelines, Exploratory Data Analysis, Data Integration, Data Modeling, Big Data, Data Management, Data Store, Box Plots, Database Management Systems, Apache Hadoop, Databases, Network Analysis, Applied Machine Learning, Database Systems, Regression Analysis, Scatter Plots, Data Processing, MongoDB

      4.5
      Rating, 4.5 out of 5 stars
      ·
      14K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Geneva

      Investment Management

      Skills you'll gain: Portfolio Management, Investment Management, Financial Market, Risk Management, Investments, Financial Planning, Strategic Decision-Making, Financial Systems, Wealth Management, Asset Management, Environmental Social And Corporate Governance (ESG), Capital Markets, Risk Analysis, Market Dynamics, Performance Measurement, Behavioral Economics, Finance, Equities, Financial Forecasting, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Skills for Business: Intermediate I

      Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Automation, Data Integration, Data Management, Data Cleansing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17K reviews

      Intermediate · Course · 1 - 3 Months

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    1…91011…255

    In summary, here are 10 of our most popular customer insights courses

    • Generative AI for Program Managers: IBM
    • Introduction to Social Media Marketing: Meta
    • Analyze Data to Answer Questions: Google
    • Retail Customer Service: CVS Health
    • Agile Development: University of Virginia
    • SAP Technology Consultant: SAP
    • Conduct UX Research and Test Early Concepts: Google
    • Supply Chain Logistics: Rutgers the State University of New Jersey
    • From Likes to Leads: Interact with Customers Online: Google
    • Big Data: University of California San Diego

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