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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Indian School of Business

      Trading Algorithms

      Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Trading, Technical Analysis, Analysis, Market Dynamics, Equities, Market Research, Portfolio Management, Risk Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Data Analysts

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, Data Storytelling, Interactive Data Visualization, Dashboard, ChatGPT, Analytics, Real Time Data, Data Analysis, Data Manipulation, Business Intelligence, Artificial Intelligence, Large Language Modeling, Data Cleansing, SQL, Data Visualization Software, Data Processing, Python Programming, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      AI Foundations for Everyone

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Networking & Security Technical Support

      Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Incident Management, Cybersecurity, Cyber Security Strategy, Network Administration, Network Security, Cyber Attacks, Technical Support and Services, Network Architecture, Cyber Security Policies, Threat Detection, General Networking, Networking Hardware, Cyber Threat Intelligence, Network Monitoring, Computer Networking, Network Protocols

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Prompt Engineering for Law

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Data Ethics, AI Personalization, Artificial Intelligence, Large Language Modeling, Legal Research, Legal Risk, Innovation, Information Privacy, Application Development, Scenario Testing, Performance Testing, Contract Review, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Product Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Applied Data Science with Python

      Skills you'll gain: Data Visualization, Matplotlib, Network Analysis, Machine Learning Algorithms, Supervised Learning, Pandas (Python Package), Data Visualization Software, Text Mining, Interactive Data Visualization, Plot (Graphics), Applied Machine Learning, Scikit Learn (Machine Learning Library), Visualization (Computer Graphics), Data Presentation, Statistical Methods, Data Manipulation, Network Model, Graph Theory, Natural Language Processing, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      34K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Software Developers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Software Engineering, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, CI/CD, Artificial Intelligence, Software Architecture, Code Review, Technical Writing, Natural Language Processing, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Fundamentals

      Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, ChatGPT, Large Language Modeling, Deep Learning, Leadership and Management, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Strategic Leadership, Business Development, Artificial Intelligence, Business Ethics, Innovation, Emerging Technologies, Business Transformation, IBM Cloud, Business Strategies, Digital Transformation, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM & Darden Digital Strategy

      Skills you'll gain: Data Storytelling, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Cloud Infrastructure, Business Strategy, Business Transformation, Product Lifecycle Management, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      47K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Science

      Skills you'll gain: SQL, Data Literacy, Relational Databases, Data Mining, Jupyter, Stored Procedure, Data Analysis Software, Database Design, Data Science, Data Visualization Software, Data Analysis, Statistical Programming, Data Modeling, Databases, R Programming, Database Management, Data Cleansing, Computer Programming Tools, Stakeholder Engagement, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      100K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Data Scientists

      Skills you'll gain: Prompt Engineering, Generative AI, Exploratory Data Analysis, ChatGPT, Predictive Modeling, Large Language Modeling, Artificial Intelligence, Data Science, Data Processing, Deep Learning, Data Analysis, Data Transformation, Technical Writing, Data Cleansing, Machine Learning, Image Analysis, Content Creation, Data Visualization Software, Virtual Environment, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

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    1…8910…241

    In summary, here are 10 of our most popular technical support courses

    • Trading Algorithms: Indian School of Business
    • Generative AI for Data Analysts: IBM
    • AI Foundations for Everyone: IBM
    • Dell Technologies Networking & Security Technical Support: Dell
    • Prompt Engineering for Law: Vanderbilt University
    • Generative AI for Product Managers: IBM
    • Applied Data Science with Python: University of Michigan
    • Generative AI for Software Developers: IBM
    • Generative AI Fundamentals: IBM
    • IBM & Darden Digital Strategy: IBM

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