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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Applying Data Analytics in Finance

      Skills you'll gain: Time Series Analysis and Forecasting, Financial Analysis, R Programming, Performance Measurement, Portfolio Management, Analytics, Forecasting, Financial Modeling, Statistical Analysis, Trend Analysis, Financial Trading, Risk Analysis, Investment Management, Algorithms

      4.4
      Rating, 4.4 out of 5 stars
      ·
      221 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Accounting Analytics

      Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Accounting, Advanced Analytics, Accounting, Analytics, Predictive Analytics, Financial Forecasting, Financial Modeling, Revenue Recognition, Business Analytics, Auditing, Business Metrics, Performance Analysis, Finance, Anomaly Detection, Key Performance Indicators (KPIs)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Data Analytics for Business

      Skills you'll gain: Data Governance, Business Analytics, Analytics, SQL, Relational Databases, Data Analysis, Business Intelligence, Big Data, Databases, Organizational Structure, Data Management, Data Quality, Data Storage, Data Access, Cloud Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Reports, Dashboards, and Customer Success in Salesforce

      Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      247 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Business Analytics for Decision Making

      Skills you'll gain: Business Analytics, Operations Research, Data-Driven Decision-Making, Business Modeling, Data Modeling, Decision Making, Process Optimization, Data Analysis, Unsupervised Learning, Risk Analysis, Market Analysis, Excel Formulas, Simulation and Simulation Software, Microsoft Excel, Probability Distribution

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Operations Analytics

      Skills you'll gain: Business Analytics, Analytics, Operational Analysis, Descriptive Analytics, Predictive Analytics, Data-Driven Decision-Making, Risk Analysis, Advanced Analytics, Demand Planning, Forecasting, Operations Management, Spreadsheet Software, Business Risk Management, Decision Making, Process Optimization, Simulation and Simulation Software, Decision Tree Learning, Inventory Control, Microsoft Excel, Probability Distribution

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      AI Foundations for Everyone

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics Essentials

      Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Transportation, Supply Chain, and Logistics, Supplier Performance Management, Materials Management, Business Analytics, Analytical Skills, Analytics, Logistics, Inventory Management System, Data Analysis, Competitive Analysis, Demand Planning, Data-Driven Decision-Making, Forecasting, Talent Sourcing, Key Performance Indicators (KPIs)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Google Analytics for Beginners: Marketing Essentials

      Skills you'll gain: Google Analytics, Web Analytics, Customer Analysis, Content Performance Analysis, Sales Process, Marketing Analytics, E-Commerce, Marketing Strategies

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Foundations of Sports Analytics: Data, Representation, and Models in Sports

      Skills you'll gain: Correlation Analysis, Statistical Methods, Matplotlib, Regression Analysis, Probability & Statistics, Statistical Analysis, Statistical Hypothesis Testing, Data Analysis, Pandas (Python Package), Python Programming, Data Cleansing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      193 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Retail Customer Service

      Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics

      Skills you'll gain: Supply Chain, Customer experience strategy (CX), Supply Chain Planning, Supply Chain Management, Customer Demand Planning, Competitive Analysis, Transportation, Supply Chain, and Logistics, Business Analytics, Analytics, Benchmarking, Spatial Data Analysis, Data-Driven Decision-Making, Inventory Management System, Data Analysis, Cost Estimation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      807 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer analytics courses

    • Applying Data Analytics in Finance: University of Illinois Urbana-Champaign
    • Accounting Analytics: University of Pennsylvania
    • Introduction to Data Analytics for Business: University of Colorado Boulder
    • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
    • Business Analytics for Decision Making: University of Colorado Boulder
    • Operations Analytics: University of Pennsylvania
    • AI Foundations for Everyone: IBM
    • Supply Chain Analytics Essentials: Rutgers the State University of New Jersey
    • Google Analytics for Beginners: Marketing Essentials: Coursera Project Network
    • Foundations of Sports Analytics: Data, Representation, and Models in Sports: University of Michigan

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