• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • De Escalation Techniques
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "de-escalation techniques"

    • I

      Instituto Tecnológico de Aeronáutica

      Introdução ao Controle de Sistemas

      Skills you'll gain: Control Systems, Process Control, Systems Design, Systems Engineering, Systems Analysis, Engineering Analysis, Mathematical Modeling, Applied Mathematics, Performance Testing, Differential Equations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Human Resources (HR) Professionals

      Skills you'll gain: Prompt Engineering, Generative AI, HR Tech, Generative AI Agents, Workforce Planning, Human Resources, Human Resources Management and Planning, ChatGPT, Workflow Management, Human Resource Management, Human Resource Strategy, Data Ethics, Artificial Intelligence, Large Language Modeling, Technical Writing, Employee Engagement, Image Analysis, Content Creation, Virtual Environment, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      Python para Ciencia de Datos

      Skills you'll gain: Data Visualization, Descriptive Analytics, Data-Driven Decision-Making, Data Analysis, Data Visualization Software, Predictive Analytics, Business Analytics, Database Management, Data Science, Relational Databases, Data Processing, Trend Analysis, Forecasting, Data Manipulation, Python Programming

      3.8
      Rating, 3.8 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Accomplishment STAR Techniques for Job Interviews

      Skills you'll gain: Interviewing Skills, Storytelling, Presentations, Concision, Verbal Communication Skills, Professional Development, Communication, Business Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      390 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Analysis and Visualization Foundations

      Skills you'll gain: Data Storytelling, Data Visualization, Dashboard, Extract, Transform, Load, Pivot Tables And Charts, Data Analysis, IBM Cognos Analytics, Data Cleansing, Excel Formulas, Statistical Analysis, Data Visualization Software, Looker (Software), Data Quality, Business Analytics, Big Data, Microsoft Excel, Data Wrangling, Data Processing, Data Mining, Exploratory Data Analysis

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      28K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introducción a las bases de datos

      Skills you'll gain: Relational Databases, MySQL, Database Management Systems, Database Theory, SQL, Database Design, Databases, Query Languages, NoSQL, Data Integrity, Data Manipulation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      178 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidad de Palermo

      Plan de Negocios

      Skills you'll gain: Business Planning, Market Analysis, Value Propositions, Project Planning, Business Strategy, Market Opportunities, Risk Analysis, Financial Forecasting, Competitive Analysis, Business Risk Management, Financial Analysis, Strategic Decision-Making, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      141 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Product Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Michigan

      Liderazgo de equipos

      Skills you'll gain: Team Leadership, Team Management, Team Building, Teamwork, Conflict Management, Trustworthiness, Decision Making, Rapport Building, People Management, Collaboration, Goal Setting, Leadership, Professional Development, Performance Management, Lifelong Learning, Employee Performance Management, Organizational Structure, Innovation, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      155 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad de los Andes

      Programación en Python

      Skills you'll gain: Data Visualization Software, Programming Principles, Computational Thinking, Matplotlib, Python Programming, NumPy, Algorithms, Data Import/Export, Computer Programming, Pandas (Python Package), Debugging, Data Manipulation, Integrated Development Environments, Data Structures, Data Analysis, Scripting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      201 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Data Analysts

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, Data Storytelling, Interactive Data Visualization, Dashboard, ChatGPT, Analytics, Real Time Data, Data Analysis, Data Manipulation, Business Intelligence, Artificial Intelligence, Large Language Modeling, Data Cleansing, SQL, Data Visualization Software, Data Processing, Python Programming, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Project Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Project Management Life Cycle, ChatGPT, Project Management, Workflow Management, Project Documentation, Artificial Intelligence, Large Language Modeling, Project Planning, Ethical Standards And Conduct, Ideation, Technical Writing, Machine Learning, Image Analysis, Content Creation, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    1…789…507

    In summary, here are 10 of our most popular de-escalation techniques courses

    • Introdução ao Controle de Sistemas: Instituto Tecnológico de Aeronáutica
    • Generative AI for Human Resources (HR) Professionals: IBM
    • Python para Ciencia de Datos: Pontificia Universidad Católica de Chile
    • Accomplishment STAR Techniques for Job Interviews: Coursera Project Network
    • Data Analysis and Visualization Foundations: IBM
    • Introducción a las bases de datos: Meta
    • Plan de Negocios: Universidad de Palermo
    • Generative AI for Product Managers: IBM
    • Liderazgo de equipos: University of Michigan
    • Programación en Python: Universidad de los Andes

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok