Skills you'll gain: Root Cause Analysis, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Amazon Web Services, Communication, Cloud Solutions, Customer Service, Technical Support, Cloud Computing, Automation, Generative AI, Innovation

Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Technical Support and Services, Professional Development, Relationship Building, Professionalism, Interpersonal Communications, Verbal Communication Skills, Problem Solving, Communication, Adaptability

Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Administration, Technical Support, Network Administration, Amazon Web Services, File Management, Network Protocols, Network Security, Scenario Testing

Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Productivity Software, Information Systems Security, Multi-Factor Authentication

Skills you'll gain: Computer Networking, IT Infrastructure, Network Troubleshooting, OSI Models, Systems Administration, Network Security, Routing Protocols, Cybersecurity, Microsoft Windows, Cyber Attacks, Security Strategy, File Systems, Disaster Recovery, Lightweight Directory Access Protocols, Remote Access Systems, Linux, Technical Support, Help Desk Support, Information Technology, Software Installation

Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Business Intelligence, Customer Insights, User Story, Customer Analysis, Persona Development

Skills you'll gain: Desktop Support, Technical Support, Operating Systems, System Support, Microsoft Windows, Debugging, Remote Access Systems, Mac OS, Software Installation, Problem Management, Performance Tuning, Patch Management, Technical Communication, Data Security

Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration

Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Strong Work Ethic, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Collaboration, Teamwork, Relationship Building, Problem Solving, Communication