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Results for "customer complaint resolution"
University of Colorado Boulder
Skills you'll gain: Business Writing, Conflict Management, Teamwork, Constructive Feedback, Decision Making, Cooperation, Business Communication, Collaboration, Writing, Organizational Skills, Interpersonal Communications, Concision, Cultural Diversity, Proofreading, Team Motivation, Communication, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence
- Status: Free
Atlassian
Skills you'll gain: Jira (Software), Agile Methodology, Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Query Languages, Software Versioning, Administration
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software
University of California, Irvine
Skills you'll gain: Conflict Management, Active Listening, Intercultural Competence, Cultural Diversity, Communication Strategies, Interpersonal Communications, Cultural Sensitivity, Communication, Stakeholder Management, Teamwork, Cooperation, Emotional Intelligence, Behavior Management, Relationship Management, Collaboration, Portfolio Management, Organizational Effectiveness, Empathy, Discussion Facilitation, Knowledge Transfer
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Human Resources Management and Planning, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Service, Business Marketing, Customer Insights, Customer Support, Target Audience, Performance Analysis, Performance Improvement
Skills you'll gain: Quality Management, Project Closure, Project Management, Continuous Improvement Process, Project Controls, Quality Monitoring, Team Management, Project Risk Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Technical Communication, Meeting Facilitation, Communication
Vanderbilt University
Skills you'll gain: Data Storytelling, ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Spreadsheet Software, Data Analysis, Presentations, Generative AI, Artificial Intelligence, Data Cleansing, Data Import/Export, Data Integration, Productivity Software, Data Transformation, Data Validation, Creative Thinking, Creative Problem-Solving, Natural Language Processing
- Status: [object Object]
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
In summary, here are 10 of our most popular customer complaint resolution courses
- Business Communication:Â University of Colorado Boulder
- Agile with Atlassian Jira:Â Atlassian
- Attract and Engage Customers with Digital Marketing:Â Google
- Create a Customer Service Survey in Microsoft Forms:Â Coursera Project Network
- Conflict Management:Â University of California, Irvine
- Business Analytics:Â University of Pennsylvania
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Service in the Age of Generative AI :Â University of Virginia Darden School Foundation
- Project Execution: Running the Project:Â Google
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University