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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Finance & Quantitative Modeling for Analysts

      Skills you'll gain: Finance, Capital Budgeting, Financial Data, Return On Investment, Financial Reporting, Financial Statement Analysis, Risk Modeling, Mathematical Modeling, Regression Analysis, Predictive Modeling, Business Modeling, Spreadsheet Software, Financial Analysis, Cash Flows, Financial Modeling, Balance Sheet, Predictive Analytics, Google Sheets, Microsoft Excel, Corporate Finance

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Front-End Developer

      Skills you'll gain: Version Control, Unix Commands, HTML and CSS, User Interface and User Experience (UI/UX) Design, Jest (JavaScript Testing Framework), User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Responsive Web Design, GitHub, Interaction Design, Data Structures, Front-End Web Development, Pseudocode, Cascading Style Sheets (CSS), Javascript, JavaScript Frameworks

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      IT Systems Design and Analysis 

      Skills you'll gain: Systems Design, Systems Analysis, Business Systems Analysis, Risk Management, Digital Transformation, Database Design, IT Management, Data Modeling, Systems Architecture, Process Design, Business Analysis, Business Technologies, Process Flow Diagrams, Information Technology, Business Process Modeling, Prototyping, Computer Science, Product Lifecycle Management, Agile Methodology, Business Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Stanford University

      Stanford Introduction to Food and Health

      Skills you'll gain: Nutrition Education, Cooking, Nutrition and Diet, Food and Beverage, Behavioral Health, Preventative Care, Social Studies, Chronic Diseases, Health Informatics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Automation

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Data Cleansing, Artificial Intelligence, Excel Formulas, Data Analysis, Data Ethics, AI Personalization, Large Language Modeling, Data Processing, Human Machine Interfaces, Data Import/Export, Image Analysis, Mobile Development, Technical Communication, Emerging Technologies, Unstructured Data, Innovation, Computer Vision

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta React Native

      Skills you'll gain: React Native, Version Control, Restful API, Unix Commands, User Interface and User Experience (UI/UX) Design, Jest (JavaScript Testing Framework), User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Mobile Development, GitHub, Interaction Design, Usability, Database Management, Wireframing, Javascript, JavaScript Frameworks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Engineering

      Skills you'll gain: NoSQL, Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, SQL, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Psychological First Aid

      Skills you'll gain: Active Listening, Crisis Intervention, Triage, Psychological Evaluations, Rapport Building, First Aid, Emergency Services, Interpersonal Communications, Patient Education And Counseling, Mental and Behavioral Health, Stress Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Back-end JavaScript Developer

      Skills you'll gain: Serverless Computing, Software Development Life Cycle, Node.JS, Cloud-Native Computing, OpenShift, Back-End Web Development, GitHub, Software Architecture, Web Development Tools, Microservices, CI/CD, Containerization, Agile Methodology, Responsive Web Design, Kubernetes, Development Environment, Git (Version Control System), Javascript, Professional Networking, Azure DevOps

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Deep Learning

      Skills you'll gain: Computer Vision, Image Analysis, Tensorflow, Deep Learning, Artificial Neural Networks, Natural Language Processing, Keras (Neural Network Library), Data-Driven Decision-Making, Large Language Modeling, Technical Management, Applied Machine Learning, Machine Learning, Debugging, Supervised Learning, Performance Tuning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, PyTorch (Machine Learning Library), Machine Learning Algorithms, Test Data

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      146K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      T

      The State University of New York

      Practical Time Series Analysis

      Skills you'll gain: Time Series Analysis and Forecasting, Statistical Analysis, R Programming, Data Visualization, Data Analysis, Statistical Modeling, Exploratory Data Analysis, Probability & Statistics, Descriptive Statistics, Forecasting, Statistical Inference

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.7K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Intuit Academy Bookkeeping

      Skills you'll gain: Bookkeeping, Financial Statements, Financial Statement Analysis, Inventory Accounting, Reconciliation, Sales Tax, Income Statement, General Ledger, Payroll Tax, Financial Analysis, Fixed Asset, General Accounting, Balance Sheet, Accounts Receivable, Accounting, Accounting Software, Financial Accounting, Accounting Records, Property Accounting, Payroll

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular technical support courses

    • Finance & Quantitative Modeling for Analysts: University of Pennsylvania
    • Meta Front-End Developer: Meta
    • IT Systems Design and Analysis : SkillUp EdTech
    • Stanford Introduction to Food and Health: Stanford University
    • Generative AI Automation: Vanderbilt University
    • Meta React Native: Meta
    • IBM Data Engineering: IBM
    • Psychological First Aid: Johns Hopkins University
    • IBM Back-end JavaScript Developer: IBM
    • Deep Learning: DeepLearning.AI

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