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Results for "customer relationship management (crm) software"
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour
- Status: Free Trial
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Coaching, Mentorship, Active Listening, Collaboration, Constructive Feedback, Communication, Influencing, Leadership, Leadership Development, Self-Awareness
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Free Trial
Copenhagen Business School
Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation
- Status: Free Trial
Skills you'll gain: Software Development Life Cycle, Linux Commands, GitHub, Software Architecture, Bash (Scripting Language), Development Environment, Git (Version Control System), Version Control, Software Design, Software Engineering, Shell Script, Linux, Flask (Web Framework), Software Development Methodologies, Software Design Patterns, Systems Development, Jupyter, Web Scraping, Application Deployment, Python Programming
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Pipelines, Customer Success Management, Sales Process, Salesforce, Sales Operations, Dashboard, Prospecting and Qualification, Sales Support, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Development, Lead Generation, Sales Enablement, Sales Management, Data Visualization, Sales, Customer Support, Business Reporting, Campaign Management, Data Import/Export
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Conflict Management, Corporate Strategy, Trustworthiness, Organizational Structure, Organizational Strategy, Strategic Leadership, Governance, Leadership Development, Business Modeling, Stakeholder Management, Team Building, Team Leadership, Strategic Thinking, Innovation, Organizational Leadership, Leadership and Management, Business Leadership, Leadership, Negotiation
- Status: Free Trial
Rice University
Skills you'll gain: Stakeholder Management, Cost Estimation, Communication Planning, Project Estimation, Scope Management, Stakeholder Communications, Project Controls, Project Scoping, Cost Management, Earned Value Management, Work Breakdown Structure, Quality Assurance, Risk Management, Team Management, Project Risk Management, Organizational Structure, Project Management, Project Documentation, Planning, Procurement
- Status: Free Trial
IESE Business School
Skills you'll gain: Financial Reporting, Financial Statement Analysis, Financial Statements, Value Propositions, Financial Accounting, Brand Management, Income Statement, Team Motivation, Balance Sheet, People Management, Marketing, Organizational Leadership, Accounting, Operational Analysis, Financial Forecasting, Market Share, Organizational Effectiveness, Business Analysis, Leadership, Finance
- Status: Preview
University of London
Skills you'll gain: People Management, Conflict Management, Employee Performance Management, Performance Management, Decision Making, People Development, Leadership, Interviewing Skills, Compensation Management, Recruitment, Team Motivation, Goal Setting
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Free Trial
Skills you'll gain: MySQL, Database Management, Version Control, Stored Procedure, SQL, Unix Commands, Databases, Data Modeling, Git (Version Control System), Database Management Systems, Database Design, GitHub, MySQL Workbench, Relational Databases, Star Schema, Tableau Software, Data Visualization Software, Database Administration, Data Structures, Object Oriented Programming (OOP)
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Relationship Management : Rice University
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Strategic Management and Innovation: Copenhagen Business School
- Applied Software Engineering Fundamentals: IBM
- Salesforce Sales Operations: Salesforce
- Strategic Leadership and Management: University of Illinois Urbana-Champaign
- Engineering Project Management: Rice University
- Foundations of Management: IESE Business School
- The Manager's Toolkit: A Practical Guide to Managing People at Work: University of London