• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      G

      Google Cloud

      Google Cloud における生成 AI を使用したウェブサイトのモダナイゼーション

      Skills you'll gain: Generative AI, AI Personalization, Web Analytics and SEO, Web Content, Prompt Engineering, Google Cloud Platform, User Experience, Content Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Modernisasi Situs dengan AI Generatif di Google Cloud

      Skills you'll gain: Generative AI, Prompt Engineering, Large Language Modeling, Google Cloud Platform, UI/UX Strategy, User Experience, Content Management, Image Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      在 Google Cloud 上使用生成式 AI 进行网站现代化改造

      Skills you'll gain: Generative AI, AI Personalization, Web Content, Web Analytics and SEO, Prompt Engineering, Performance Tuning, Image Analysis, Google Cloud Platform, User Experience Design

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Como modernizar sites com a IA generativa no Google Cloud

      Skills you'll gain: Generative AI, AI Personalization, Web Content, Google Cloud Platform, Prompt Engineering, Image Analysis, User Experience, Web Development

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Advanced Data Applications and Integration

      Skills you'll gain: Rmarkdown, Web Scraping, Geospatial Information and Technology, Data Ethics, Interactive Data Visualization, R Programming, Ggplot2, Data Visualization, Data Wrangling, Data Integration, Data Collection, Data Manipulation, Data Transformation, Scalability, Performance Tuning

      Beginner · Course · 1 - 3 Months

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Inversiones y Finanzas Aplicadas

      Skills you'll gain: Financial Statement Analysis, Descriptive Analytics, FinTech, Financial Statements, Business Valuation, Derivatives, Gerontology, Strategic Decision-Making, Portfolio Management, Governance, Customer Analysis, Risk Analysis, Credit Risk, Digital Transformation, Cloud Security, Assertiveness, Health Disparities, Financial Analysis, Policy Analysis, Object Oriented Programming (OOP)

      Earn a degree

      Degree · 1 - 4 Years

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Ciencia de Datos

      Skills you'll gain: Exploratory Data Analysis, Revenue Management, Customer Analysis, Data Ethics, Descriptive Analytics, FinTech, Supervised Learning, People Analytics, Database Design, Predictive Analytics, Biostatistics, Gerontology, Digital Transformation, Governance, Risk Analysis, Network Analysis, Time Series Analysis and Forecasting, Data Mining, Cloud Security, Natural Language Processing

      Earn a degree

      Degree · 1 - 4 Years

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Business Analytics

      Skills you'll gain: Revenue Management, Customer Analysis, Descriptive Analytics, FinTech, Unsupervised Learning, People Analytics, Database Design, Predictive Analytics, Biostatistics, Gerontology, Digital Transformation, Governance, Risk Analysis, Network Analysis, Time Series Analysis and Forecasting, Data Mining, Cloud Security, Bayesian Statistics, Deep Learning, Assertiveness

      Earn a degree

      Degree · 1 - 4 Years

    • U

      University of London

      Graduate Diploma in Computer Science

      Skills you'll gain: Virtual Reality, Supervised Learning, Technical Writing, Human Computer Interaction, React Native, Game Design, Semantic Web, Responsive Web Design, Network Security, Web Development, Artificial Intelligence, Object Oriented Programming (OOP), Git (Version Control System), Matplotlib, Operating Systems, Combinatorics, Natural Language Processing, Database Design, Computer Graphics, Data Structures

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • U

      University of London

      Graduate Certificate in Computer Science

      Skills you'll gain: Virtual Reality, Supervised Learning, Technical Writing, Human Computer Interaction, React Native, Game Design, Semantic Web, Responsive Web Design, Network Security, Web Development, Artificial Intelligence, Object Oriented Programming (OOP), Git (Version Control System), Matplotlib, Operating Systems, Combinatorics, Natural Language Processing, Database Design, Computer Graphics, Data Structures

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • U

      University of Colorado Boulder

      Industrial Internet of Things Graduate Certificate

      Skills you'll gain: Machine Learning Algorithms, User Research, Data Visualization, Internet Of Things, Real-Time Operating Systems, Power Electronics, Usability, Control Systems, User Experience, Network Protocols, File Systems, Cloud Computing Architecture, Electronics Engineering, Electronic Systems, Persona (User Experience), Amazon Web Services, Failure Analysis, Machine Controls, Electronics, Prototyping

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • U

      Universidad de los Andes

      Maestría en Ingeniería de Software

      Skills you'll gain: User Story, Android Jetpack, Dashboard, Supervised Learning, Unsupervised Learning, Cloud-Native Computing, Test Automation, Process Analysis, Site Reliability Engineering, API Design, Ideation, Internet Of Things, Agile Methodology, Angular, Maintainability, User Experience Design, Microservices, Linear Algebra, Machine Learning, Security Requirements Analysis

      Earn a degree

      Degree · 1 - 4 Years

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…413414415416

    In summary, here are 10 of our most popular customer experience courses

    • Google Cloud における生成 AI を使用したウェブサイトのモダナイゼーション: Google Cloud
    • Modernisasi Situs dengan AI Generatif di Google Cloud: Google Cloud
    • 在 Google Cloud 上使用生成式 AI 进行网站现代化改造: Google Cloud
    • Como modernizar sites com a IA generativa no Google Cloud: Google Cloud
    • Advanced Data Applications and Integration: Microsoft
    • Magíster en Inversiones y Finanzas Aplicadas: Pontificia Universidad Católica de Chile
    • Magíster en Ciencia de Datos: Pontificia Universidad Católica de Chile
    • Magíster en Business Analytics: Pontificia Universidad Católica de Chile
    • Graduate Diploma in Computer Science: University of London
    • Graduate Certificate in Computer Science: University of London

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok