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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Full-Stack JavaScript Developer

      Skills you'll gain: Serverless Computing, Full-Stack Web Development, Software Development Life Cycle, Node.JS, Cloud-Native Computing, OpenShift, CI/CD, Back-End Web Development, GitHub, Software Architecture, React Redux, Web Development Tools, Microservices, MongoDB, Containerization, Agile Methodology, Responsive Web Design, Javascript, Professional Networking, Azure DevOps

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Human Resources (HR) Professionals

      Skills you'll gain: Prompt Engineering, Generative AI, HR Tech, Generative AI Agents, Workforce Planning, Human Resources, Human Resources Management and Planning, ChatGPT, Workflow Management, Human Resource Management, Human Resource Strategy, Data Ethics, Artificial Intelligence, Large Language Modeling, Technical Writing, Employee Engagement, Image Analysis, Content Creation, Virtual Environment, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Financial Markets

      Skills you'll gain: Financial Market, Investment Banking, Portfolio Management, Finance, Capital Markets, Financial Services, Corporate Finance, Derivatives, Investments, Financial Regulation, Risk Management, Behavioral Economics, Equities, Underwriting, Securities (Finance), Lending and Underwriting, Market Dynamics, Governance, Insurance, Environmental Social And Corporate Governance (ESG)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT for Project Management - Leveraging AI for Success

      Skills you'll gain: Prompt Engineering, ChatGPT, Meeting Facilitation, Large Language Modeling, Workflow Management, Project Implementation, Project Coordination, Project Planning, Project Management, Artificial Intelligence, Generative AI, Plan Execution, Taking Meeting Minutes, Complex Problem Solving, Process Improvement, Technical Communication, Management Reporting, Organizational Skills, Decision Making, Application Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Encryption, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Operating Systems, Cyber Attacks, Data Storage, Network Protocols, Software Development, Hardware Troubleshooting, Network Administration, Desktop Support, Peripheral Devices

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information​ ​Systems

      Skills you'll gain: Enterprise Resource Planning, Systems Analysis, Business Systems Analysis, Business Systems, Digital Transformation, Cloud Computing, IT Management, Organizational Change, Business Analysis, Change Management, Business Technologies, Process Analysis, Technology Strategies, Risk Management, Requirements Analysis, Information Technology, Information Systems, Business Transformation, Project Management, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Finance and Accounting

      Skills you'll gain: Finance, Capital Budgeting, Working Capital, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Reporting, Financial Accounting, Financial Statements, Cash Flows, Balance Sheet, Accounting, Financial Modeling, Generally Accepted Accounting Principles (GAAP), Financial Planning, Income Statement, Bookkeeping, Accounts Receivable, Corporate Finance, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      D

      DeepLearning.AI

      AI For Everyone

      Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Technology Strategies, Business Intelligence, Data Ethics, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Agile Project Management

      Skills you'll gain: Agile Project Management, Agile Methodology, Sprint Planning, Agile Product Development, Backlogs, User Story, Sprint Retrospectives, Employee Coaching, Product Roadmaps, Coaching, Team Management, Interviewing Skills, Influencing, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      15K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      Y

      Yale University

      The Science of Well-Being

      Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Behavior Management, Psychology, Decision Making, Productivity, Mental Health, Social Skills, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Finance & Quantitative Modeling for Analysts

      Skills you'll gain: Finance, Capital Budgeting, Financial Data, Return On Investment, Financial Reporting, Financial Statement Analysis, Risk Modeling, Mathematical Modeling, Regression Analysis, Predictive Modeling, Business Modeling, Spreadsheet Software, Financial Analysis, Cash Flows, Financial Modeling, Balance Sheet, Predictive Analytics, Google Sheets, Microsoft Excel, Corporate Finance

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Business Writing & Technical Writing Immersion

      Skills you'll gain: Business Writing, Concision, Writing, Writing and Editing, Technical Writing, Communication, Business Communication, Persuasive Communication, Target Audience, Strategic Communication, Grammar, Proofreading, ChatGPT, Productivity

      Beginner · Course · 1 - 4 Weeks

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    1…456…241

    In summary, here are 10 of our most popular technical support courses

    • IBM Full-Stack JavaScript Developer: IBM
    • Generative AI for Human Resources (HR) Professionals: IBM
    • Financial Markets: Yale University
    • ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University
    • Information Technology (IT) and Cloud Fundamentals: IBM
    • Information​ ​Systems: University of Minnesota
    • Introduction to Finance and Accounting: University of Pennsylvania
    • AI For Everyone: DeepLearning.AI
    • Agile Project Management: Google
    • The Science of Well-Being: Yale University

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