Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "service management"
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Investments, Market Liquidity, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Derivatives, Finance, Equities, Financial Management, Performance Analysis, Business Ethics
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Skills, Agile Methodology, Project Planning, Waterfall Methodology, Cross-Functional Collaboration, Communication, Decision Making
Rutgers the State University of New Jersey
Skills you'll gain: Business Process, Business Process Management, Process Improvement, Process Design, Health Information Management and Medical Records, Electronic Medical Record, Workflow Management, Health Systems, Business Writing, Healthcare Industry Knowledge, Innovation, Patient Coordination, Entrepreneurship, Service Design
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Operations Management, Marketing, Process Improvement, Marketing Management, Organizational Strategy, Performance Measurement, Marketing Planning, Supply Chain Management, Product Strategy, Operational Analysis, Business Operations, Cost Accounting, Supply Chain Planning, Integrated Marketing Communications, Strategic Marketing, Marketing Strategy and Techniques, Variance Analysis, Statistical Process Controls, Accounting Systems
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies
Microsoft
Skills you'll gain: Earned Value Management, Stakeholder Management, Program Management, Agile Project Management, Stakeholder Engagement, Project Management Office (PMO), Agile Methodology, Project Performance, Project Schedules, Virtual Teams, Team Building, Conflict Management, Team Management, Change Management, Project Management Life Cycle, Procurement, Cost Management, Return On Investment, Project Management Institute (PMI) Methodology, Teamwork
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Asset Management, Marketing, Marketing Strategies, Customer Demand Planning, Strategic Decision-Making, Forecasting, Business, Sales Enablement, Profit and Loss (P&L) Management
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Organizational Strategy, Team Building, Strategic Leadership, Conflict Management, Leadership Development, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Change Management, Decision Making, Teamwork, Strategic Thinking
University of North Texas
Skills you'll gain: Hospitality Management, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Human Resources, Recruitment, Employee Performance Management, Employee Onboarding, Full Cycle Recruitment, Talent Acquisition, Job Analysis, Interviewing Skills
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Revenue Recognition, Organizational Structure, Governance, Financial Statements, Agile Methodology, Organizational Strategy, Waterfall Methodology, Organizational Leadership, Accrual Accounting, Project Closure, Business Management, Organizational Effectiveness, Business Ethics, Cash Flows, Change Management, Accounting Records, Financial Accounting, Project Implementation, Project Planning
In summary, here are 10 of our most popular service management courses
- Investment Management: University of Geneva
- Foundations of Project Management: Google
- Business Process Management in Healthcare Organizations: Rutgers the State University of New Jersey
- Value Chain Management: University of Illinois Urbana-Champaign
- Introduction to Customer Service: CVS Health
- Effective Service Innovation by Design in Hotel Management : Starweaver
- Microsoft Program Management: Microsoft
- Software Product Management: University of Alberta
- Demand management: Breaking down today’s commercial silos: ESSEC Business School
- Strategic Leadership and Management: University of Illinois Urbana-Champaign