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Results for "customer retention"
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL
Skills you'll gain: Customer Insights, Customer Analysis, Persona Development, Report Writing, Customer Data Management, Target Audience, Search Engine Marketing, Marketing Analytics, Marketing, Search Engine Optimization, Marketing Strategies, Data Import/Export, Data Security, Social Media Strategy
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Analysis, Data Collection, User Accounts
Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Marketing, Key Performance Indicators (KPIs), Goal Setting, Facebook, Customer Analysis, Marketing Strategies, Marketing Channel, Policy Development, Instagram, Digital Marketing
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
Searches related to customer retention
In summary, here are 10 of our most popular customer retention courses
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Akamai Customer Consulting and Support:Â Akamai Technologies, Inc.
- Using Microsoft Copilot to Understand Your Customer:Â Microsoft
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Create a Customer Satisfaction Survey with Typeform:Â Coursera Project Network
- Introduction to Social Media Marketing:Â Meta
- Call Center Customer Service:Â CVS Health
- Create a services customer satisfaction process:Â Coursera Project Network
- Dell Technologies Customer Service for Technical Support:Â Dell
- Fundamentals of Customer Acquisition Management:Â Coursera Instructor Network