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Results for "customer complaint resolution"
- Status: Free
Atlassian
Skills you'll gain: Jira (Software), Agile Methodology, Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Query Languages, Software Versioning, Administration
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
University of Pennsylvania
Skills you'll gain: Generative AI, Data Ethics, HR Tech, Data Governance, Big Data, Machine Learning, Data Security, Governance, Business Strategy, Human Resources, Organizational Strategy, Credit Risk, Business Transformation, Risk Management, Tensorflow, Personalized Service, Digital Transformation, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence
University of Alberta
Skills you'll gain: Reinforcement Learning, Machine Learning, Sampling (Statistics), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Algorithms, Deep Learning, Systems Development, Simulations, Solution Architecture, Feature Engineering, Markov Model, Supervised Learning, Artificial Neural Networks, Applied Machine Learning, Performance Testing, Algorithms, Statistical Methods, Pseudocode, Linear Algebra
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Business Process Automation, Digital Transformation, Creative Problem-Solving, Google Sheets, Automation, Innovation, Natural Language Processing, Test Case
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
Skills you'll gain: Social Media Content, Social Media Management, Content Creation, Instagram, Social Media Marketing, Social Media Strategy, Facebook, Brand Management, Content Management, Generative AI, Customer Engagement
Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Business Transformation, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, System Design and Implementation, Solution Design, User Feedback, Product Strategy, Technical Consulting, Customer Engagement, System Implementation, Professional Networking, Project Management, SAP Applications
Skills you'll gain: User Experience Design, User Story, Ideation, Usability, Web Content Accessibility Guidelines, User Research, Design Thinking, Human Centered Design, Competitive Analysis, Persona Development
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
In summary, here are 10 of our most popular customer complaint resolution courses
- Agile with Atlassian Jira:Â Atlassian
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- AI For Business:Â University of Pennsylvania
- Reinforcement Learning:Â University of Alberta
- CVS Health Retail Customer Service:Â CVS Health
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University
- Sales and CRM Overview:Â Salesforce
- Software Product Management:Â University of Alberta
- Social Media Management :Â Meta
- SAP Technology Consultant:Â SAP