Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the CRM Course Catalog
Coursera Project Network
Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
- Status: Free Trial
Salesforce
Skills you'll gain: Prospecting and Qualification, Sales Process, Sales Development, Salesforce, Lead Generation, Sales Pipelines, Sales Management, Sales Operations, Campaign Management, Data Import/Export, Customer Relationship Management (CRM) Software
- Status: Free Trial
Skills you'll gain: Media Relations, Crisis Management, Internal Communications, Communication Planning, Public Relations, Communication Strategies, Incident Management, Press Releases, Media Strategy, Stakeholder Communications, Real Time Data, Generative AI Agents
- Status: Preview
University of Virginia
Skills you'll gain: Customer Engagement, Personalized Service, Marketing, Data-Driven Decision-Making, Marketing Analytics, Business Intelligence, Digital Transformation, Market Intelligence, Artificial Intelligence, Business Strategy, Digital Marketing, Competitive Analysis, Network Analysis, Digital Media Strategy
- Status: Free Trial
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Service, E-Commerce, Customer Relationship Management, Email Marketing, Customer Insights, Web Analytics, Performance Analysis, Digital Marketing, Portfolio Management, Marketing Analytics
Coursera Project Network
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Interpersonal Communications, Social Skills, Assertiveness, Communication, Team Performance Management, Business Communication, Empathy, Verbal Communication Skills, Performance Management, Leadership, Active Listening, Constructive Feedback, Leadership Development
- Status: Free Trial
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Coaching, Mentorship, Active Listening, Collaboration, Constructive Feedback, Communication, Influencing, Leadership, Leadership Development, Self-Awareness
- Status: Free Trial
University of Colorado System
Skills you'll gain: Marketing Analytics, Probability & Statistics, Statistical Methods, Customer Analysis, Data Visualization, Regression Analysis, Descriptive Statistics, Statistical Analysis, Data Analysis, Correlation Analysis, Statistical Hypothesis Testing, Analytics, Customer Insights, Customer Data Management, Data-Driven Decision-Making, Statistical Modeling, Predictive Analytics, Business Ethics
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Process Flow Diagrams, Business Workflow Analysis, Lean Methodologies, Business Process Improvement, Operational Efficiency, Waste Minimization, Strategic Thinking
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Business Analytics, Customer Insights, Market Analysis, R Programming, Statistical Analysis, Predictive Modeling, Data Analysis, Customer Relationship Management, Statistical Methods
- Status: Preview
Erasmus University Rotterdam
Skills you'll gain: Innovation, Creativity, Brainstorming, Ideation, Design Thinking, New Product Development, Business Strategy, Project Implementation, Strategic Partnership, Organizational Structure, Business Modeling, Lean Methodologies, Decision Making, Diversity and Inclusion
In summary, here are 10 of our most popular crm courses
- Crea tu primer embudo de conversión y CRM con HubSpot: Coursera Project Network
- Lead Management in Salesforce:Â Salesforce
- Media Relations and Crisis Management:Â Microsoft
- Artificial Intelligence in Marketing:Â University of Virginia
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Introduction au CRM avec HubSpot:Â Coursera Project Network
- Effective Communication for Today’s Leader: Tecnológico de Monterrey
- Relationship Management :Â Rice University
- Customer Data Analytics for Marketers:Â University of Colorado System
- Value Stream Mapping:Â Coursera Instructor Network