Skills you'll gain: Workflow Management, ChatGPT, Business Workflow Analysis, Application Deployment, IBM Cloud, Artificial Intelligence, Business Logic, Generative AI, Automation, Customer Service, Personalized Service, User Interface (UI), Interaction Design

Skills you'll gain: Survey Creation, Market Research, Consumer Behaviour, Marketing, Research Design, Data Analysis, Marketing Strategy and Techniques, Marketing Psychology, Market Analysis, Research, Research Methodologies, Analysis, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making, Psychology

Skills you'll gain: Search Engine Optimization, Persona Development, Web Analytics and SEO, Social Media Strategy, Competitive Analysis, Target Audience, Content Marketing, Peer Review, Social Media, Content Strategy, Social Media Marketing, Google Analytics, Presentations, Digital Marketing, Marketing, Forecasting, Marketing Strategy and Techniques, Expectation Management, Consumer Behaviour, User Research

Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration

Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data

Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Creativity, Business Process Automation, Digital Transformation, Google Sheets, Automation, Innovation, Natural Language Processing, Test Case

Skills you'll gain: Looker (Software), Dashboard, SQL, Data Transformation, Big Data, Google Cloud Platform, Applied Machine Learning, Data Cleansing, Machine Learning, Data Infrastructure, Data Presentation, Data Visualization, Data Storytelling, Data Import/Export, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Analytics, Data Warehousing, Database Architecture and Administration, Performance Tuning

Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing

Skills you'll gain: Survey Creation, Employee Surveys, Data Collection, Customer Analysis, Data Analysis, User Feedback, Business Software

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability

Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy