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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: Preview
      Preview
      Y

      Yale University

      Financial Markets

      Skills you'll gain: Financial Market, Investment Banking, Portfolio Management, Finance, Capital Markets, Financial Services, Corporate Finance, Derivatives, Investments, Financial Regulation, Risk Management, Behavioral Economics, Equities, Underwriting, Securities (Finance), Lending and Underwriting, Market Dynamics, Governance, Insurance, Environmental Social And Corporate Governance (ESG)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Social Media Analytics

      Skills you'll gain: Network Analysis, Applied Machine Learning, Visualization (Computer Graphics), Data Visualization, Graph Theory, JSON, Text Mining, Machine Learning, Data Visualization Software, Natural Language Processing, Data Storytelling, Network Model, Statistical Analysis, Social Sciences, Sociology, Relational Databases, Artificial Intelligence, Data Processing, Color Theory, Data Manipulation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      10 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Business Analyst

      Skills you'll gain: Business Analysis, Requirements Elicitation, Business Process Modeling, Data Storytelling, Stakeholder Management, Process Mapping, Pivot Tables And Charts, Agile Methodology, Requirements Management, Digital Transformation, Dashboard, Requirements Analysis, Work Breakdown Structure, Business Requirements, Stakeholder Engagement, Data Cleansing, Excel Formulas, Business Analytics, Business Workflow Analysis, Business Systems Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Data Storytelling, Marketing Channel, Digital Marketing, E-Commerce, Performance Measurement, Data-Driven Decision-Making, Marketing, Marketing Strategies, Digital Advertising, Marketing Analytics, Customer Analysis, Search Engine Marketing, Social Media Marketing, Search Engine Optimization, Email Marketing, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Analysis with Python

      Skills you'll gain: Data Wrangling, Predictive Modeling, Exploratory Data Analysis, Data Manipulation, Data Import/Export, Statistical Modeling, Data Analysis, Data Visualization, Regression Analysis, Visualization (Computer Graphics), Predictive Analytics, Data Cleansing, Correlation Analysis, Statistical Analysis, Pandas (Python Package), Machine Learning Methods, Descriptive Statistics, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      19K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Advanced Data Analytics

      Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Sampling (Statistics), Statistical Hypothesis Testing, Regression Analysis, Statistical Analysis, Data Ethics, Statistics, Unsupervised Learning, Data Presentation, Data Visualization Software, Data Visualization, Data Analysis, Machine Learning, Data Manipulation, Data Science, Tableau Software, Interviewing Skills, Python Programming, Advanced Analytics

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.5K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Science

      Skills you'll gain: Data Wrangling, SQL, Unsupervised Learning, Matplotlib, Data Literacy, Feature Engineering, Relational Databases, Data Visualization Software, Professional Networking, Predictive Modeling, Plotly, Supervised Learning, Dashboard, Exploratory Data Analysis, Generative AI, Seaborn, Data Visualization, Data Mining, Jupyter, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      145K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      AI for Customer Experience with Chatbots and Analytics

      Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Self Service Technologies, Customer Insights, Customer Data Management, Predictive Analytics, Artificial Intelligence, Return On Investment, Persona Development, Data-Driven Decision-Making, Generative AI

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google Cloud

      Google Cloud Data Analytics

      Skills you'll gain: Data Storytelling, Data Lakes, Data Governance, Data Presentation, Cloud Infrastructure, Data Pipelines, Data Visualization, Data Architecture, Generative AI, Data Visualization Software, Dashboard, Data Management, Data Cleansing, Data Transformation, Cloud Storage, Cloud Computing, Cloud Management, Database Management, Large Language Modeling, Data Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      184 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Journey Mapping

      Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Data Analytics Capstone: Complete a Case Study

      Skills you'll gain: Analytical Skills, Data Analysis, Spreadsheet Software, Data Storytelling, Interviewing Skills, Data Presentation, LinkedIn, Dashboard, Business Analysis, Presentations, Portfolio Management, Data Visualization, Data Cleansing, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Analytics

      Skills you'll gain: Data Storytelling, Data Visualization, Extract, Transform, Load, Data Analysis, Statistical Analysis, Big Data, Data Wrangling, Data Processing, Data Mining, Analytics, Data Warehousing, Data Science, Data Cleansing, Data Lakes, Data Collection, Relational Databases, Microsoft Excel

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19K reviews

      Beginner · Course · 1 - 3 Months

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    1234…323

    In summary, here are 10 of our most popular customer analytics courses

    • Financial Markets: Yale University
    • Social Media Analytics: Johns Hopkins University
    • IBM Business Analyst: IBM
    • Foundations of Digital Marketing and E-commerce: Google
    • Data Analysis with Python: IBM
    • Google Advanced Data Analytics: Google
    • IBM Data Science: IBM
    • AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
    • Google Cloud Data Analytics: Google Cloud
    • GenAI for Customer Journey Mapping: Coursera Instructor Network

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    Brand (13)
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    Social Media Marketing (9)
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