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    Results for "service improvement"

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Fundamentals: Core Infrastructure

      Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Generative AI, Cloud Applications, Containerization, Identity and Access Management, Cloud Services, Cloud Computing, Virtual Machines, Cloud Storage, Network Infrastructure, Application Deployment, Data Storage Technologies, Serverless Computing, Scalability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Service Design, Change Management, Social Media Campaigns, Hospitality Management, Hospitality Services, Social Media Marketing, Social Media, Content Performance Analysis, Innovation, Design Thinking, Social Media Management, Service Management, Customer experience improvement, Brand Marketing, Digital Marketing, Prototyping, Design, Leadership, Content Marketing, Search Engine Optimization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      173 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      384 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      123 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Cloud Solutions Architect

      Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Data Lakes, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Serverless Computing, Load Balancing, Cloud Computing, Cloud Computing Architecture, Cloud Solutions, Cloud Storage, Data Architecture, Solution Architecture, Hybrid Cloud Computing, Data Infrastructure, Scalability, User Accounts, Data Engineering, Amazon Elastic Compute Cloud

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.8K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Improve Your English Communication Skills

      Skills you'll gain: Interpersonal Communications, Presentations, Telephone Skills, Business Writing, Cultural Diversity, Verbal Communication Skills, Business Correspondence, Public Speaking, Cultural Sensitivity, Social Skills, Communication, Constructive Feedback, Business Communication, Interviewing Skills, Concision, Vocabulary, Writing, Writing and Editing, Professional Development, English Language

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Introduction to Service Management Concept

      Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Technical Management, IT Management, Problem Management, Incident Management, Change Control

      4.8
      Rating, 4.8 out of 5 stars
      ·
      141 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM AI Product Manager

      Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Fundamentals

      Skills you'll gain: Amazon CloudWatch, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Serverless Computing, Load Balancing, Cloud Computing Architecture, Cloud Solutions, Cloud Storage, Solution Architecture, Hybrid Cloud Computing, Scalability, User Accounts, Data Migration, Cloud Security, Cloud Infrastructure, Cloud Management, Cloud Computing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      Y

      Yale University

      The Science of Well-Being

      Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Behavior Management, Psychology, Decision Making, Productivity, Mental Health, Social Skills, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Master Microsoft Office 365 and Power Platform

      Skills you'll gain: Prompt Engineering, Microsoft PowerPoint, Microsoft Power Platform, Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft 365, Microsoft Word, Microsoft Excel, Power BI, Spreadsheet Software, Collaborative Software, Excel Formulas, Data Visualization, Presentations, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Beginner · Specialization · 3 - 6 Months

    1234…241

    In summary, here are 10 of our most popular service improvement courses

    • Google Cloud Fundamentals: Core Infrastructure: Google Cloud
    • Luxury Hospitality & Brand Innovation: Starweaver
    • CVS Health Call Center Customer Service: CVS Health
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • AWS Cloud Solutions Architect: Amazon Web Services
    • Improve Your English Communication Skills: Georgia Institute of Technology
    • ITIL V4 Introduction to Service Management Concept: EDUCBA
    • IBM AI Product Manager: IBM
    • AWS Fundamentals: Amazon Web Services
    • The Science of Well-Being: Yale University

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