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Results for "it service management"
Skills you'll gain: Resource Management, Control Objectives for Information and Related Technology (COBIT), IT Management, Compliance Auditing, Information Technology, Risk Management, Governance, Quality Assurance, Cloud Computing, Human Resources Management and Planning, Technology Strategies, Auditing, Information Technology Infrastructure Library, Business Intelligence, Compliance Management, Vendor Management, Service Management, Organizational Structure, Business Continuity
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Investments, Market Liquidity, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Derivatives, Finance, Equities, Financial Management, Performance Analysis, Business Ethics
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Performance Improvement, Service Design, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Innovation, Change Management
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Working Capital, Revenue Recognition, Financial Statements, Credit Risk, Accrual Accounting, Financial Analysis, Investments, Corporate Finance, Business Valuation, Financial Statement Analysis, Cash Flows, Accounting Records, Financial Accounting, Financial Management, Income Statement, Accounting, Business Ethics, Finance, Portfolio Management
University of Colorado System
Skills you'll gain: Windows Servers, Authorization (Computing), Microsoft Windows, Authentications, User Accounts, Group Policy, Security Controls, Active Directory, Identity and Access Management, Software Installation, Servers, Encryption, Network Planning And Design, Network Performance Management
Skills you'll gain: Data Warehousing, SQL, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, MySQL, PostgreSQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Transformation, IBM DB2, Relational Databases, Jupyter, Generative AI
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Organizational Strategy, Team Building, Strategic Leadership, Conflict Management, Leadership Development, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Change Management, Decision Making, Teamwork, Strategic Thinking
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Improvement, Process Management, Process Improvement, Health Care Administration, Health Care, Leadership, Empowerment
University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Network Security, Information Technology, Information Systems Security, Enterprise Security, General Networking, Network Administration, Information Systems, Computer Networking, Virtual Machines, Computer Systems, Data Integrity
Skills you'll gain: Private Cloud, IBM Cloud, Cloud Management, Virtual Machines, Infrastructure As A Service (IaaS), Systems Administration, Cloud Infrastructure, Cloud Computing, Virtualization and Virtual Machines, Cloud Computing Architecture, Configuration Management, Command-Line Interface, Restful API
University of Virginia
Skills you'll gain: Project Planning, Earned Value Management, Project Risk Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Project Schedules, Stakeholder Communications, Work Breakdown Structure, Dependency Analysis, Agile Methodology, Kanban Principles
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication
In summary, here are 10 of our most popular it service management courses
- Governance and Management of IT: Packt
- Investment Management: University of Geneva
- Introduction to Service Innovation and Management: Northeastern University
- Financial Management: University of Illinois Urbana-Champaign
- Windows Server Management and Security: University of Colorado System
- IBM Relational Database Administrator: IBM
- Strategic Leadership and Management: University of Illinois Urbana-Champaign
- Engaging in Service Innovation and Management: Northeastern University
- Enterprise System Management and Security : University of Colorado System
- Private Cloud Management on IBM Power Systems: IBM