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Results for "customer relationship management (crm) software"
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance
- Status: Free Trial
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Methodology, Kanban Principles, Agile Software Development, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Project Planning, Business Requirements, Software Development Methodologies, Sprint Planning, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Backlogs, User Requirements Documents, Product Requirements, Product Management, Project Management
- Status: Free Trial
University of Minnesota
Skills you'll gain: Selenium (Software), Software Testing, Cucumber (Software), Unit Testing, Verification And Validation, Behavior-Driven Development, Test Automation, Regression Testing, System Testing, Functional Testing, Test Case, Test Planning, Acceptance Testing, Code Coverage, Testability, Test Engineering, Mobile Development Tools, JUnit, Test Tools, Integration Testing
- Status: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Portfolio Management, Financial Statements, Financial Analysis, Investments, Finance, Financial Management, Capital Budgeting, Corporate Finance, Financial Statement Analysis, Financial Accounting, Cash Flows, Business Valuation, Return On Investment, Accounting, Accrual Accounting, Revenue Recognition, Financial Policy, Behavioral Economics, Risk Management
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
- Status: Preview
DeepLearning.AI
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Technology Strategies, Business Intelligence, Data Ethics, Business Ethics
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: UI/UX Research, User Research, Responsive Web Design, Wireframing, Usability Testing, Storyboarding, User Experience Design, Information Architecture, Design Research, Figma (Design Software), Sprint Retrospectives, Mockups, Cross Platform Development, Prototyping, User Experience, Usability, Persona (User Experience), Design Thinking, Interviewing Skills, Applicant Tracking Systems
- Status: Free Trial
University of Alberta
Skills you'll gain: Software Architecture, API Design, Object Oriented Design, Model View Controller, Software Design Patterns, Unified Modeling Language, Microservices, Systems Architecture, Service Oriented Architecture, Web Services, Software Design, Restful API, Simple Object Access Protocol (SOAP), Object Oriented Programming (OOP), Application Programming Interface (API), Maintainability, Software Systems, Solution Architecture, JSON, Java
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Software Development Life Cycle, Software Architecture, ChatGPT, Web Development Tools, Responsive Web Design, Development Environment, Generative AI Agents, Software Design, Large Language Modeling, Software Engineering, Flask (Web Framework), Software Development Methodologies, Software Design Patterns, Jupyter, Professional Networking, Python Programming, Machine Learning, Data Science
- Status: Free Trial
University of Michigan
Skills you'll gain: Database Design, JSON, Data Processing, SQL, Web Scraping, Relational Databases, Extensible Markup Language (XML), Databases, Database Management, Data Modeling, Data Visualization, Programming Principles, Data Structures, Data Cleansing, Web Services, Data Collection, Python Programming, Computer Programming, Software Installation, File Management
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Business Foundations: University of Pennsylvania
- Software Product Management: University of Alberta
- Software Testing and Automation: University of Minnesota
- IBM AI Product Manager: IBM
- Financial Management: University of Illinois Urbana-Champaign
- GenAI for Customer Journey Mapping: Coursera Instructor Network
- Introduction to Customer Service: CVS Health
- AI For Everyone: DeepLearning.AI
- Google UX Design: Google
- Software Design and Architecture: University of Alberta