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Explore the CRM Course Catalog
Fundação Instituto de Administração
Skills you'll gain: Agile Methodology, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Customer Insights, Process Design, Value Propositions, Solution Delivery, Business Analysis, Interpersonal Communications, Cross-Functional Collaboration, Experience Design, Product Lifecycle Management, Business Metrics, Strategic Partnership
Coursera Project Network
Skills you'll gain: Customer Relationship Management (CRM) Software, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Email Marketing, Facebook, Social Media Marketing, Gmail, Target Audience, Social Media Strategy, Data Import/Export
Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Automation, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Product Promotion, Search Engine Optimization, Digital Marketing, Customer Engagement, Advertising
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Analysis, Customer Acquisition Management, Competitive Analysis, Customer Insights, Customer Relationship Management, Brand Loyalty, Marketing Channel, Digital Marketing, Marketing Strategies, Campaign Management, Marketing Analytics, Business-To-Consumer, Data-Driven Decision-Making, Customer Engagement, MarTech, Marketing Planning, Marketing, Generative AI, Advertising Campaigns
HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Forecasting, Business Metrics, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Performance Analysis, Goal Setting
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer Relationship Management, Business-To-Consumer, Customer Engagement, Business Transformation, Technology Strategies, Revenue Management, Service Level Agreement, Contract Management, Cloud Services
- Status: Free
Coursera Instructor Network
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making, Goal Setting, Needs Assessment
UBITS
Skills you'll gain: Selling Techniques, Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Customer Relationship Management (CRM) Software, Value Propositions, Customer Relationship Management, Rapport Building, Business Development, Emotional Intelligence, New Business Development, Market Research, Personal Development, Initiative and Leadership, Culture Transformation
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Management (CRM) Software, Value Propositions, Market Research, Business Process Improvement
Skills you'll gain: Sales Pipelines, Sales Process, Salesforce, Sales Management, Sales Support, Closing (Sales), Order Management, Sales, Product Knowledge, Customer Relationship Management (CRM) Software, Request For Quotation (RFQ), Account Management, Contract Management, Internal Communications
Google Cloud
Skills you'll gain: Generative AI, Big Data, Predictive Analytics, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), SQL, Data Processing, Business Intelligence, Python Programming, Customer Relationship Management, Artificial Intelligence, Data Visualization Software, Algorithms
Coursera Project Network
Skills you'll gain: Marketing Analytics, Dashboard, HubSpot CRM, Management Reporting, Performance Reporting
In summary, here are 10 of our most popular crm courses
- A Organização Centrada na Jornada do Cliente: Fundação Instituto de Administração
- How to find customers by uploading contacts on Twitter: Coursera Project Network
- Mobile Marketing: Simplilearn
- Advanced Digital Marketing: University of Maryland, College Park
- Sales Reporting with HubSpot: HubSpot Academy
- O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
- How to Develop an Account Strategy: Coursera Instructor Network
- Business Developer: UBITS
- Customer-Centric Innovation: Duke University
- Administración de oportunidades en Salesforce: Salesforce