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Explore the CRM Course Catalog
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Process Design, Value Propositions, Business Analysis, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Product Lifecycle Management
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Channel, Cross-Channel Marketing, Brand Management, Strategic Partnership, Vendor Relationship Management, Customer Relationship Management, Relationship Management, E-Commerce, Business Marketing, B2B Sales, Market Analysis
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Strategy, AI Personalization, Sales, Sales Process, Customer Analysis, Customer experience strategy (CX), Data Analysis, Trend Analysis, Data-Driven Decision-Making, Customer Insights, Predictive Analytics, Artificial Intelligence
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: HubSpot CRM, Sales Process, Generative AI Agents, Data Entry, Customer Relationship Management, Lead Generation, Business Process Automation, Sales, Sales Strategy, Workflow Management, Operational Efficiency, Automation, Process Optimization, Data Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Customer Analysis, Generative AI, Marketing Effectiveness, Performance Analysis, Campaign Management, Marketing Strategies, Customer Insights, Data Ethics, Social Media Campaigns, Real Time Data, Target Market, Business Ethics, Artificial Intelligence
- Status: Free Trial
Skills you'll gain: Technical Sales, Digital Transformation, Data Centers, Market Research, Sales, Sales Presentation, Customer Insights, Customer Relationship Building, Inside Sales, Rapport Building, Outside Sales, Interviewing Skills, Solution Selling, Communication, Technology Strategies
- Status: Free
Coursera Project Network
Skills you'll gain: Lead Generation, Sales Pipelines, HubSpot CRM, Sales Prospecting, Sales Process, B2B Sales, Marketing Automation, Campaign Management, LinkedIn, Performance Analysis, Generative AI Agents, AI Personalization, Email Marketing, Customer Relationship Management (CRM) Software, Content Creation, Artificial Intelligence
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Development, Sales Enablement, Generative AI Agents, Sales Strategy, Sales, Sales Process, Lead Generation, Prompt Engineering, Business Ethics, Customer Insights, Customer Engagement
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Customer Insights, ChatGPT, AI Personalization, Customer Engagement, Generative AI, Customer experience improvement, Cost Reduction, Prompt Engineering, Personalized Service, Workflow Management, Inbound Calls, Customer Service, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Brand Loyalty, B2B Sales, Value Propositions, Strategic Partnership, Customer experience strategy (CX), Personalized Service, Business Relationship Management, Customer Insights, Customer Relationship Management, Consultative Approaches, Digital Transformation, Automation
- Status: Free Trial
UBITS
Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Sales Management, Rapport Building, Business Development, Stakeholder Management, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership
In summary, here are 10 of our most popular crm courses
- A Organização Centrada na Jornada do Cliente: Fundação Instituto de Administração
- Marketing Channel Governance: Emory University
- O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
- Sales Analysis with Claude : Coursera Instructor Network
- GenAI for Sales Ops: Automating Workflow Efficiency: Coursera Instructor Network
- GenAI for Marketing Analysts: Innovate Marketing Strategies: Coursera Instructor Network
- Setting Up Your Sale: Dell
- Sales Prospecting Mastery with Lemlist: AI-Driven Strategies: Coursera Project Network
- GenAI for Sales Development Representatives: Coursera Instructor Network
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network