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Explore the CRM Course Catalog
Microsoft
Skills you'll gain: Sales Enablement, Sales Strategy, Sales, Sales Process, Microsoft Teams, Personalized Service, Sales Presentations, Email Marketing, Communication, Customer Relationship Management, Automation, Negotiation, Customer Insights, Relationship Building
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation
Coursera Project Network
Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Marketing Materials, Advertising, Marketing Design, Graphic and Visual Design, User Accounts, Account Management
- Status: Free
University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Social Media, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Modeling, Web Content, Branding, Customer Relationship Management
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing
Skills you'll gain: Customer Engagement, Generative AI, Customer Support, Client Support, Customer Service, Customer Relationship Management (CRM) Software, Microsoft 365, Customer Success Management, Sales Enablement, Marketing Automation, Business Process Automation, ChatGPT, Sales Process, Automation, Compliance Auditing, Marketing, Lead Generation, Natural Language Processing
Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Sales Presentations, Technical Sales, Interviewing Skills, Customer Relationship Building
Skills you'll gain: Customer Service, Advertising, Market Research, Branding, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Marketing, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Sales Process
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Billing & Invoicing, User Accounts
- Status: Free
Coursera Instructor Network
Skills you'll gain: Account Management, Sales Enablement, Proposal Development, Sales Management, Market Analysis, Market Trend, Workflow Management, Innovation, Process Analysis, Ethical Standards And Conduct, Customer Communications Management, Business Process Automation, Customer Relationship Management, Automation
Alfaisal University | KLD
Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Audience, Strategic Marketing, Customer Insights, Customer Relationship Management, Customer Engagement, Market Dynamics
Coursera Project Network
Skills you'll gain: Business Modeling, Telecommuting, Business Planning, Business Development, Presentations, Entrepreneurship
In summary, here are 10 of our most popular crm courses
- Copilot for Sales:Â Microsoft
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Crea gráficos para Facebook en Visme: Coursera Project Network
- GetVirtual: How to Launch Your Online Business:Â University of California, Santa Cruz
- Managing Customer Expectations with Jagdish Sheth:Â Kennesaw State University
- Applications of Copilot in the Workplace:Â Microsoft
- What Does IT Sales Entail?:Â Dell
- Introduction to Business Management : Winning Externally:Â IIT Bombay
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network
- GenAI for Account Executives:Â Coursera Instructor Network