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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet

      Skills you'll gain: Business Process Automation, Workflow Management, Spreadsheet Software, Productivity Software, Microsoft Excel, Automation, ChatGPT, Operational Efficiency, Process Optimization, Data Mapping, Data Entry, Generative AI

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Fundamental Sales Concepts — An Overview

      Skills you'll gain: Sales Management, Customer Relationship Management, Sales Presentation, Selling Techniques, Customer Relationship Management (CRM) Software, Sales, General Sales Practices, Sales Process, Sales Strategy, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales, Prospecting and Qualification

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Manual de estrategias de ventas por conversación para SDR

      Skills you'll gain: Overcoming Objections, Sales Development, Lead Generation, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Emotional Intelligence, Sales Strategy, Sales Training, Sales Presentations, Target Audience, Sales Process, Empathy, Rapport Building, Active Listening, Value Propositions

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos da Gestão do Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Customer experience strategy (CX), Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Process Design, Value Propositions, Business Analysis, Business Transformation, Business Solutions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Marketing Strategy for Engineers and Technologists

      Skills you'll gain: Value Propositions, Business Marketing, Market Research, Customer Relationship Management, Branding, Strategic Marketing, Strategic Planning, Data-Driven Decision-Making, Marketing Strategy and Techniques, Business Writing, Marketing Planning, Customer Service, Competitive Analysis, Media Strategy, Search Engine Optimization, Marketing, Social Media Marketing, Digital Marketing, Google Ads, Forecasting

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      مندوب مبيعات HubSpot

      Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard, Sales Prospecting

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Income Features in ProfitBooks

      Skills you'll gain: Order Management, Sales Management, Accounting Software, Accounts Receivable, Customer Relationship Management, Financial Reporting, Small Business Accounting, Inventory Management System, Billing & Invoicing, Sales, Estimation, Accounting, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Representante de Ventas de HubSpot

      Skills you'll gain: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales, Employee Coaching, Target Audience, Phone Sales, Customer Success Management, Dashboard

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Selling with Confidence

      Skills you'll gain: Overcoming Objections, Closing (Sales), Selling Techniques, Value Propositions, Sales Presentation, Sales Process, Sales, Customer Service, Inside Sales, Outside Sales, Verbal Communication Skills, Customer Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      What Does IT Sales Entail?

      Skills you'll gain: Sales Process, Sales Management, Inside Sales, Prospecting and Qualification, Sales, Business Communication, Sales Strategy, Outside Sales, Active Listening, Communication, Professional Networking, Prioritization, Customer Relationship Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Winning at Sales

      Skills you'll gain: Sales Presentations, Sales Management, Sales Territory Management, Account Management, Sales, Sales Strategy, Sales Process, Closing (Sales), Presentations, Consultative Selling, Showrooms, Overcoming Objections, Client Services, Customer Relationship Management, Employee Coaching, Rapport Building, Active Listening

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Customer Data, Analytics, and Segmentation

      Skills you'll gain: Sales Strategy, Customer Relationship Management (CRM) Software, Microsoft Copilot, Customer Analysis, Sales, Data Cleansing, Customer Data Management, Customer Insights, Sales Prospecting, Data Quality, Cross Selling, Upselling, Data Integrity, Data-Driven Decision-Making, Predictive Analytics, Data Integration, Advanced Analytics, Data Security

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet: Vanderbilt University
    • Fundamental Sales Concepts — An Overview: Zoho Corporation
    • Manual de estrategias de ventas por conversación para SDR: Salesforce
    • Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
    • Marketing Strategy for Engineers and Technologists: University of Colorado Boulder
    • مندوب مبيعات HubSpot: HubSpot Academy
    • Income Features in ProfitBooks: Coursera Project Network
    • Representante de Ventas de HubSpot: HubSpot Academy
    • Selling with Confidence: Dell
    • What Does IT Sales Entail?: Dell

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