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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      I

      IE Business School

      Market Research Essentials for Marketing Management

      Skills you'll gain: Market Research, Business Research, Market Analysis, Data-Driven Decision-Making, Quantitative Research, Customer Insights, Marketing Analytics, Marketing, Data Analysis, Data Collection, New Business Development

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica del Perú

      Fundamentos del Modelo de Negocio Canvas

      Skills you'll gain: Business Modeling, Target Market, Value Propositions, Customer Analysis, Entrepreneurship, Market Opportunities, Business Planning, Business Strategy, Business Process, Business Analysis, Strategic Partnership, Resource Management, Business, Customer Relationship Management, Revenue Management, Cost Accounting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      172 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Building Generative AI Capabilities

      Skills you'll gain: Marketing Planning, Marketing Strategies, Strategic Marketing, Customer experience improvement, Customer Relationship Management, Marketing, Data Ethics, Change Management, Artificial Intelligence, Digital Transformation, Regulation and Legal Compliance, Design Thinking, Information Privacy

      4.3
      Rating, 4.3 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Getting Started with ProfitBooks

      Skills you'll gain: Invoicing, Billing & Invoicing, Customer Relationship Management (CRM) Software, Accounting Software, Customer Data Management, Inventory Management System, Cloud Hosting, Tax Management, Accounts Receivable, Accounting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      74 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Account Executives

      Skills you'll gain: Proposal Writing, Market Analysis, Account Management, Market Intelligence, Generative AI Agents, Data Ethics, Prompt Engineering, Client Services, ChatGPT, Accountability, Business Writing, Forecasting, Business Ethics, Innovation, Automation, Customer Service, Customer Relationship Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Disrupción Digital

      Skills you'll gain: Technology Strategies, Business Strategies, Business Strategy, Digital Transformation, Organizational Strategy, Business Modeling, Business Transformation, Emerging Technologies, Innovation, Customer Relationship Management, Market Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Career Management

      Skills you'll gain: Storytelling, Influencing, Talent Management, Professional Development, Mentorship, Coaching, Adaptability, Brand Strategy, Employee Engagement, Business Management, Strategic Communication, Human Resources, Branding, Professional Networking, Strategic Leadership, Personal Development, Lifelong Learning, Collaboration, Self-Awareness, Goal Setting

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Crea una tarjeta de negocios en Canva

      Skills you'll gain: Canva (Software), Logo Design, Graphic and Visual Design, Design, Marketing Design, Branding, Marketing Materials

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gemini in BigQuery

      Skills you'll gain: Generative AI, SQL, Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Prompt Engineering, Large Language Modeling, Customer Relationship Management, Workflow Management, Exploratory Data Analysis, Data Analysis Expressions (DAX), Predictive Modeling, Data Pipelines, Data Manipulation, Data Visualization Software, Query Languages, Artificial Intelligence, Machine Learning, Natural Language Processing

      Beginner · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      O

      Oracle

      Introduction to Oracle Cloud Essentials

      Skills you'll gain: Oracle Cloud, Cloud Solutions, Supply Chain Management, Cloud Computing, Cloud Infrastructure, Enterprise Resource Planning, Cloud Services, Supply Chain Systems, Cloud Platforms, Cloud Applications, Supply Chain, Supply Chain Planning, Customer experience strategy (CX), Human Resources Software, Business Technologies, Human Capital, Software As A Service, Customer Relationship Management (CRM) Software, Cloud Security, Procurement

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Master Data Storytelling for B2B & B2C Sales

      Skills you'll gain: Data Storytelling, Customer Insights, Data Visualization, Storytelling, Sales Strategy, Sales Presentation, Sales, Data Visualization Software, Data-Driven Decision-Making, Dashboard, Business Analytics, Business Intelligence, Persuasive Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      FAIR Institute

      Executive Communication and Governance

      Skills you'll gain: Cyber Governance, Cyber Risk, Risk Appetite, Risk Management, Governance Risk Management and Compliance, Risk Analysis, Business Communication, Cyber Security Strategy, Technical Communication, Regulatory Requirements, Compliance Management, Strategic Communication

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Market Research Essentials for Marketing Management: IE Business School
    • Fundamentos del Modelo de Negocio Canvas: Pontificia Universidad Católica del Perú
    • Building Generative AI Capabilities: University of Virginia Darden School Foundation
    • Getting Started with ProfitBooks : Coursera Project Network
    • GenAI for Account Executives: Coursera Instructor Network
    • Disrupción Digital: Universidad de Palermo
    • Career Management: Fundação Instituto de Administração
    • Crea una tarjeta de negocios en Canva: Coursera Project Network
    • Gemini in BigQuery: Google Cloud
    • Introduction to Oracle Cloud Essentials: Oracle

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