• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Outbound Calls
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "outbound calls"

    • C

      Coursera Project Network

      Connectez vos outils à Slack

      Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Adding a Phone Gateway to a Virtual Agent

      Skills you'll gain: Google Cloud Platform, Generative AI Agents, Cloud-Based Integration

      Intermediate · Project · Less Than 2 Hours

    • Status: Free
      Free
      U

      University of Michigan

      Community Awareness: Police Brutality in the U.S.

      Skills you'll gain: Community Organizing, Discussion Facilitation, Social Justice, Advocacy, Public Safety and National Security, Journalism, Cultural Responsiveness, Performing Arts, Public Policies, Economics, Policy, and Social Studies, Public History

      4.3
      Rating, 4.3 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      SQLServer for Beginners: Database Design & CRUD Operations

      Skills you'll gain: Database Design, Relational Databases, Microsoft SQL Servers, SQL, Databases, Database Management, Business Systems Analysis, Web Applications

      4.1
      Rating, 4.1 out of 5 stars
      ·
      19 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Call Gemini using the OpenAI Library

      Skills you'll gain: OpenAI, ChatGPT, Cloud API, Application Programming Interface (API), Prompt Engineering, Large Language Modeling

      Intermediate · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Secure Your Applications

      Skills you'll gain: Microsoft Azure, Azure Active Directory, Application Security, Identity and Access Management, OAuth, Cloud Security, Key Management, Single Sign-On (SSO), Web Applications, Encryption, Authentications, Security Controls, Authorization (Computing), Role-Based Access Control (RBAC)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Customer Engagement, Customer experience improvement, Generative AI, Customer Service, Team Oriented, Data Ethics, Information Privacy, Compliance Training, Business Process Automation, Automation, Artificial Intelligence, Cross-Functional Collaboration

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Use Basecamp for Project Management

      Skills you'll gain: Project Management Software, User Accounts, Document Management, Collaborative Software, File Management, Data Sharing, Organizational Skills, Productivity Software, Project Management, Internal Communications, Account Management, Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      D

      DeepLearning.AI

      JavaScript RAG Web Apps with LlamaIndex

      Skills you'll gain: Full-Stack Web Development, Web Applications, JavaScript Frameworks, React.js, Web Development, Web Development Tools, Front-End Web Development, Javascript, Back-End Web Development, Generative AI Agents, Real Time Data, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14 reviews

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      AppSheet to Google Chat using Webhooks from Automation Bots

      Skills you'll gain: Automation, Google Workspace, Business Process Automation, Web Applications

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Routing Fundamentals

      Skills you'll gain: Customer experience improvement, Inbound Calls, Customer experience strategy (CX), Outbound Calls, Role-Based Access Control (RBAC), Operational Efficiency, Process Optimization, Service Level

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Cypress end to end testing and intercepting network call

      Skills you'll gain: JavaScript Frameworks, Web Development Tools, Test Automation, Ajax, System Testing, Software Testing, Web Applications, Scenario Testing, Network Routing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      10 reviews

      Advanced · Guided Project · Less Than 2 Hours

    1…121314…15

    In summary, here are 10 of our most popular outbound calls courses

    • Connectez vos outils à Slack: Coursera Project Network
    • Adding a Phone Gateway to a Virtual Agent: Google Cloud
    • Community Awareness: Police Brutality in the U.S. : University of Michigan
    • SQLServer for Beginners: Database Design & CRUD Operations: Coursera Project Network
    • Call Gemini using the OpenAI Library: Google Cloud
    • Secure Your Applications: Microsoft
    • GenAI for Customer Service Teams: Coursera Instructor Network
    • Use Basecamp for Project Management: Coursera Project Network
    • JavaScript RAG Web Apps with LlamaIndex: DeepLearning.AI
    • AppSheet to Google Chat using Webhooks from Automation Bots: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok