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    Results for "service improvement"

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Business Analyst

      Skills you'll gain: Stakeholder Management, Microsoft Power Platform, Stakeholder Engagement, Gap Analysis, User Story, Business Process Improvement, Requirements Analysis, Process Improvement, Software Development Life Cycle, Requirements Elicitation, Microsoft Excel, Business Requirements, Microsoft Visio, Data Modeling, Agile Methodology, Scrum (Software Development), Excel Formulas, Business Analysis, Power BI, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Operations

      Skills you'll gain: Sales Pipelines, Customer Success Management, Sales Process, Salesforce, Sales Operations, Dashboard, Prospecting and Qualification, Sales Support, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Development, Lead Generation, Sales Enablement, Sales Management, Data Visualization, Sales, Customer Support, Business Reporting, Campaign Management, Data Import/Export

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      951 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data-driven Decision Making

      Skills you'll gain: Analytics, Business Analytics, Data Visualization, Data Analysis, Business Intelligence, Data-Driven Decision-Making, Big Data, Data Analysis Software, Tableau Software, Technology Strategies, Microsoft Excel, R Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Marketing Digital e E-Commerce

      Skills you'll gain: Email Marketing, Paid media, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Marketing Budgets, Order Fulfillment, Media Planning, Search Engine Marketing, Google Ads, Social Media Management, Customer Retention, Customer Relationship Management, Online Advertising, Customer experience strategy (CX), Marketing, Campaign Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      K

      Knowledge Accelerators

      From Excel to Power BI

      Skills you'll gain: Power BI, Data Visualization, Data Presentation, Interactive Data Visualization, Data Visualization Software, Dashboard, Data Modeling, Data Import/Export, Business Intelligence, Data Analysis, Data Transformation, Microsoft Excel, Data Cleansing, Business Analytics, Data Sharing, Key Performance Indicators (KPIs)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine

      Skills you'll gain: Kubernetes, Google Cloud Platform, Identity and Access Management, CI/CD, Cloud-Native Computing, Application Deployment, Containerization, Cloud Infrastructure, Scalability, Application Performance Management, Cloud Computing, Cloud Services, Continuous Integration, Cloud Management, Cloud Storage, Continuous Deployment, Continuous Delivery, Software Development Tools, Development Environment, Load Balancing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      5.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      A

      Amazon Web Services

      AWS Cloud Practitioner Essentials

      Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Amazon CloudWatch, Public Cloud, Amazon Elastic Compute Cloud, Cloud Computing, Cloud Infrastructure, Cloud Storage, Cloud Security, Data Storage, Identity and Access Management, Security Controls, System Monitoring, General Networking, Multi-Factor Authentication, Network Infrastructure, Scalability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Supplier Management, IT Service Management, Information Technology Infrastructure Library, Service Management, Cloud Computing, Cloud Services, Customer experience improvement, Security Management, Technical Management, IT Management, Continuous Improvement Process, Governance, Information Technology Architecture, Talent Management, Service Improvement, Application Deployment, Strategic Partnership, Process Analysis, Service Design, Capacity Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      233 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Business Intelligence

      Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Data Literacy, Business Analytics, Real Time Data, Data Modeling, Data Analysis, Dashboard, Data-Driven Decision-Making, Data Storytelling, Business Metrics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Giving Helpful Feedback

      Skills you'll gain: Constructive Feedback, Motivational Skills, Performance Management, Employee Coaching, Management Training And Development, Cooperation, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

      Beginner · Course · 1 - 4 Weeks

    1…111213…244

    In summary, here are 10 of our most popular service improvement courses

    • Microsoft Business Analyst: Microsoft
    • Salesforce Sales Operations: Salesforce
    • Introduction to CRM with HubSpot: Coursera Project Network
    • Data-driven Decision Making: PwC
    • Google Marketing Digital e E-Commerce: Google
    • From Excel to Power BI: Knowledge Accelerators
    • Architecting with Google Kubernetes Engine: Google Cloud
    • AWS Cloud Practitioner Essentials: Amazon Web Services
    • ITIL V4 Certification Preparation: EDUCBA
    • Foundations of Business Intelligence: Google

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