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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      I

      IE Business School

      Marketing Management Essentials: Market Analysis

      Skills you'll gain: Market Analysis, Competitive Analysis, Market Opportunities, Marketing Management, Market Intelligence, Customer Analysis, Customer Insights, Company, Product, and Service Knowledge, Strategic Decision-Making, Marketing, Competitive Intelligence, Business Strategy, Marketing Strategy and Techniques

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Build Customizable Sales Presentation Graphics using Canva

      Skills you'll gain: Data Visualization, Sales Presentations, Target Market, Presentations, Sales Pipelines, Process Flow Diagrams, Target Audience, Marketing Collateral, Market Analysis, Sales Process, Content Creation, Graphic Design, Sales, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Multichannel Marketing - Email, Content and Mobile Marketing

      Skills you'll gain: Email Marketing, Content Strategy, Content Performance Analysis, HubSpot CRM, Content Marketing, Content Development and Management, Newsletters, Customer Retention, Marketing Strategies, Web Content, Content Creation, Customer Relationship Management, UI/UX Strategy, Digital Content, Marketing, Digital Marketing, Marketing Automation, Social Media Marketing, Marketing Strategy and Techniques, Online Advertising

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Digital Marketing

      Skills you'll gain: Promotional Strategies, Content Marketing, Marketing Communications, Digital Marketing, Target Audience, Product Promotion, Marketing Strategies, Social Media Marketing, Marketing Planning, Strategic Marketing, Customer Relationship Management, Advertising, Customer Insights, AI Personalization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      F

      Fundação Instituto de Administração

      Executivo de Vendas, Vendas Consultivas e Prospecção

      Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales Presentation, Customer Relationship Management, Solution Selling, Prospecting and Qualification, Value Propositions, Overcoming Objections, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Customer Relationship Building, Sales Strategy, General Sales Practices, Sales Presentation, Selling Techniques, Sales, Technical Sales, Market Analysis, Value Propositions, Competitive Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Boosting Productivity through the Tech Stack

      Skills you'll gain: Sales Development, Sales Prospecting, Sales Enablement, Salesforce, Customer Relationship Management (CRM) Software, Sales Strategy, Customer Relationship Management, Sales Process, Workflow Management, Productivity Software, Social Media, LinkedIn, Video Production

      4.3
      Rating, 4.3 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Advanced Digital Marketing

      Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, AI Personalization, Customer Acquisition Management, Customer Relationship Management, Customer Engagement, Marketing Planning, Customer Insights, Data Ethics, Marketing Channel, Customer Analysis, Business Marketing, Digital Marketing, Peer Review, Campaign Management, Target Market, Budget Management, Generative AI, Marketing Strategies

      4.3
      Rating, 4.3 out of 5 stars
      ·
      16 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Innovating with the Business Model Canvas

      Skills you'll gain: Design Thinking, Customer experience strategy (CX), Business Modeling, Business Planning, Business Process, Process Design, Growth Strategies, Business Strategy, Strategic Planning, Innovation, Customer Analysis, Business Priorities, Strategic Partnership, Product Strategy, Operational Excellence, Product Management, Value Propositions, Customer Relationship Management, Strategic Prioritization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      308 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Цифровий маркетинг і електронна комерція від Google

      Skills you'll gain: Email Marketing, Order Fulfillment, Media Planning, Social Media Campaigns, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Order Processing, Paid media, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Target Audience, Search Engine Optimization, Customer Relationship Management, Customer Retention, E-Commerce, Marketing Analytics, Campaign Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      O

      Oracle

      Oracle Cloud and AI

      Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Python Programming, Application Deployment, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital

      4.7
      Rating, 4.7 out of 5 stars
      ·
      16 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular crm courses

    • Marketing Management Essentials: Market Analysis: IE Business School
    • Build Customizable Sales Presentation Graphics using Canva: Coursera Project Network
    • Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
    • Digital Marketing: Adobe
    • Executivo de Vendas, Vendas Consultivas e Prospecção: Fundação Instituto de Administração
    • Software Sales: Coursera Instructor Network
    • Customer Success: Conociendo al cliente: Universidades Anáhuac
    • Boosting Productivity through the Tech Stack: Salesforce
    • Advanced Digital Marketing: University of Maryland, College Park
    • Innovating with the Business Model Canvas: University of Virginia

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