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Explore the Customer Success Course Catalog
Status: PreviewCoursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
Status: Free TrialSkills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making
Status: PreviewUniversidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Status: PreviewStarweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
What brings you to Coursera today?
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing
Status: Free TrialSkills you'll gain: Active Listening, Presentations, Problem Solving, Critical Thinking and Problem Solving, Constructive Feedback, Collaboration, Interpersonal Communications, Virtual Teams, Root Cause Analysis, Creative Problem-Solving, Microsoft PowerPoint, Conflict Management, Collaborative Software, Target Audience, Professional Development, Client Services, Personal Development, Social Skills, Expectation Management, Adaptability
Status: Free TrialSkills you'll gain: Agile Software Development, Product Management, New Product Development, Product Lifecycle Management, Agile Methodology, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Agile Project Management, Team Performance Management, Usability Testing, Project Management Life Cycle, Innovation, Agile Product Development, Market Analysis, Stakeholder Management, Business Planning, Leadership
Status: PreviewImperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Creativity, Ideation, Cognitive flexibility, Problem Solving
Status: Free TrialSkills you'll gain: Prompt Engineering, Microsoft PowerPoint, Microsoft Power Platform, Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft 365, Microsoft Word, Microsoft Excel, Power BI, Spreadsheet Software, Collaborative Software, Excel Formulas, Data Visualization, Presentations, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Data Analysis
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Customer Relationship Management:Â Starweaver
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Improving Customer Retention:Â Coursera Instructor Network
- Introduction to CRM with HubSpot:Â Coursera Project Network
- People and Soft Skills for Professional and Personal Success:Â IBM
- IBM Product Manager:Â IBM
- Creative Thinking: Techniques and Tools for Success:Â Imperial College London
