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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud DevOps Engineer

      Skills you'll gain: Prompt Engineering, Kubernetes, Application Performance Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Microservices, Identity and Access Management, Generative AI, Cloud Applications, Cloud Services, CI/CD, Cloud Computing, System Monitoring, Containerization, Cloud Security, Application Deployment, Culture Transformation, Event Monitoring, Service Level

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Security Engineer

      Skills you'll gain: Prompt Engineering, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Authentications, Load Balancing, Role-Based Access Control (RBAC), Firewall, Network Security, Identity and Access Management, Cloud Security, Cloud Computing Architecture, Generative AI, Cloud Applications, Network Architecture, Containerization, Network Monitoring, Virtual Private Networks (VPN)

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Network Engineer

      Skills you'll gain: Prompt Engineering, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Load Balancing, Firewall, Network Performance Management, Cloud Computing Architecture, Generative AI, Network Security, Cloud Applications, Network Architecture, Containerization, Identity and Access Management, Network Monitoring, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Interviewing Skills, Retail Sales, Retail Store Operations, Customer Service, Social Media, Recruitment, Applicant Tracking Systems, Professional Development, LinkedIn, Communication

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Machine Learning Engineer

      Skills you'll gain: MLOps (Machine Learning Operations), Feature Engineering, Generative AI, Tensorflow, Google Cloud Platform, Keras (Neural Network Library), CI/CD, Apache Airflow, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Continuous Integration, Data Governance, Data Pipelines, Dataflow, Kubernetes, Systems Architecture, Systems Design, Cloud Computing Architecture, Cloud Computing, Machine Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.9K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: Security Management, Network Troubleshooting, General Networking, File Management, Cascading Style Sheets (CSS), Computer Security Incident Management, Network Administration, Authentications, Query Languages, Operating Systems, Web Design and Development, User Accounts, Scripting Languages, Database Design, Animations, Data Manipulation, Data Structures, Python Programming, Software Development, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      280 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Digital Transformation Using AI/ML with Google Cloud

      Skills you'll gain: Innovation, Feasibility Studies, Cloud Solutions, Serverless Computing, Digital Transformation, Cloud Infrastructure, Data Ethics, Cloud Computing, Google Cloud Platform, Public Cloud, Applied Machine Learning, Hybrid Cloud Computing, Application Programming Interface (API), Big Data, Business Transformation, Containerization, Software As A Service, Data Strategy, Machine Learning, Platform As A Service (PaaS)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Marketing Analytics

      Skills you'll gain: Marketing Analytics, Marketing, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Regression Analysis, Analytics, Customer Insights, Brand Awareness, Consumer Behaviour, Return On Investment, A/B Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Logistics

      Skills you'll gain: Transportation, Supply Chain, and Logistics, Warehousing, Logistics, Warehouse Management, Inventory and Warehousing, Transportation Operations, Inventory Management System, Supply Chain, Customer Service, Operating Cost, Cost Benefit Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Technical Support

      Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Speak English Professionally: In Person, Online & On the Phone

      Skills you'll gain: Presentations, Telephone Skills, Verbal Communication Skills, Communication, Business Communication, Public Speaking, Interviewing Skills, Vocabulary, English Language, Interpersonal Communications, Virtual Teams, Non-Verbal Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Skills for Business: Intermediate I

      Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Automation, Data Integration, Data Management, Data Cleansing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17K reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Preparing for Google Cloud Certification: Cloud DevOps Engineer: Google Cloud
    • Preparing for Google Cloud Certification: Cloud Security Engineer: Google Cloud
    • Preparing for Google Cloud Certification: Cloud Network Engineer: Google Cloud
    • Preparing for Your Retail Customer Service Role: CVS Health
    • Preparing for Google Cloud Certification: Machine Learning Engineer: Google Cloud
    • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
    • Digital Transformation Using AI/ML with Google Cloud: Google Cloud
    • Marketing Analytics: University of Virginia
    • Supply Chain Logistics: Rutgers the State University of New Jersey
    • Introduction to Technical Support : IBM

    Skills you can learn in Marketing

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