Skills you'll gain: Process Analysis, Data Mining, Business Process, Data Analysis, Process Mapping, Business Process Modeling, Data Processing, Operational Analysis, Process Improvement, Data Validation

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Consumer Behaviour, Branding, Employee Engagement, Business Ethics, Customer Insights, Brand Management, Brand Strategy, User Experience, Experience Design, Business Risk Management, Leadership

Skills you'll gain: Crisis Management, Storytelling, Strategic Communication, Leadership, Public Relations, Stakeholder Communications, Branding, Innovation, Presentations, Communication, Brand Management

Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Marketing, Strategic Marketing, Marketing Planning, Branding, Consumer Behaviour, Brand Management, Marketing Strategy and Techniques, Target Market, Product Marketing, Value Propositions, Market Opportunities, Customer Insights, Go To Market Strategy, Market Research, Market Analysis, Competitive Analysis

Skills you'll gain: Sales Process, Sales, Sales Strategy, B2B Sales, Verbal Communication Skills, Communication, Consumer Behaviour, Persuasive Communication, Marketing Channel, Non-Verbal Communication, Customer Relationship Building, Active Listening

Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management

Skills you'll gain: Design Thinking, New Product Development, Customer Insights, Product Development, Research and Design, Consumer Behaviour, User Research, Product Design, Persona Development, Customer experience improvement, Market Research, Innovation, Product Strategy, Qualitative Research

Skills you'll gain: Value Propositions, Brand Management, Marketing, Brand Strategy, Target Market, Product Strategy, Strategic Marketing, Marketing Strategies, Target Audience, Product Marketing, Marketing Channel, Customer Analysis, Consumer Behaviour, Communication Strategies

Skills you'll gain: Sales Presentations, Graphic Design, Brainstorming, Verbal Communication Skills, Presentations, Communication, English Language, Marketing Materials, Advertising, Advertising Sales, Business Correspondence, Public Speaking, Persuasive Communication, Business Writing, Marketing Communications, Business Communication, Business Marketing, Communication Strategies, Marketing, Professional Networking

Skills you'll gain: Design Thinking, Business Modeling, Innovation, Business Strategy, Corporate Strategy, Market Research, Product Development, Product Design, Corporate Communications, User Research, User Feedback, Customer Insights