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Results for "customer experience strategy (cx)"
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Cloud Infrastructure, Business Strategy, Business Transformation, Product Lifecycle Management, Data Science
- Status: Free Trial
Skills you'll gain: Stakeholder Communications, Data Literacy, Spreadsheet Software, Dashboard, Data-Driven Decision-Making, Problem Solving, Data Analysis, Analytical Skills, Excel Formulas, Expectation Management, Quantitative Research
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Data Ethics, Data Governance, Big Data, Analytics, Artificial Intelligence, Governance, Business Transformation, Business Ethics, Business Strategy, Machine Learning, Business Economics, Algorithms, Innovation, Emerging Technologies
- Status: Free Trial
Copenhagen Business School
Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour
- Status: Free Trial
Skills you'll gain: Project Management Life Cycle, Scope Management, Project Management, Project Scoping, Stakeholder Management, Project Documentation, Project Management Software, Resource Management, Goal Setting, Performance Measurement, Strategic Thinking, Cost Benefit Analysis, Business Writing
- Status: Preview
The University of Sydney
Skills you'll gain: Design Thinking, Business Modeling, Innovation, Business Strategy, Corporate Strategy, Market Research, Product Development, Product Design, Corporate Communications, User Research, User Feedback, Customer Insights
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Free Trial
Skills you'll gain: Data Wrangling, Matplotlib, Predictive Modeling, Data Visualization Software, Plotly, Dashboard, Exploratory Data Analysis, Seaborn, Data Visualization, Data Manipulation, Data Import/Export, Statistical Visualization, Statistical Modeling, Web Scraping, Jupyter, Data Analysis, Statistical Reporting, Python Programming, Data Science, Machine Learning
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
University of London
Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Marketing Planning, Target Market, Competitive Analysis, Market Analysis, Market Research, Business Strategy, Business, Business Analysis, Auditing
In summary, here are 10 of our most popular customer experience strategy (cx) courses
- IBM & Darden Digital Strategy: IBM
- Ask Questions to Make Data-Driven Decisions: Google
- AI Strategy and Governance: University of Pennsylvania
- Strategic Management and Innovation: Copenhagen Business School
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Project Initiation: Starting a Successful Project: Google
- Design-Led Strategy: Design thinking for business strategy and entrepreneurship: The University of Sydney
- Generative AI for Customer Support: IBM
- Call Center Customer Service: CVS Health
- Applied Data Science: IBM