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Results for "customer support"
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Marketing, Key Performance Indicators (KPIs), Goal Setting, Facebook, Customer Analysis, Marketing Strategies, Marketing Channel, Policy Development, Instagram, Digital Marketing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation
Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Administration
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
- Status: Free
Coursera Instructor Network
Skills you'll gain: ChatGPT, Self Service Technologies, Customer Service, Web Applications, Customer Support, Generative AI, Artificial Intelligence, Natural Language Processing
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software
Johns Hopkins University
Skills you'll gain: Personally Identifiable Information, Encryption, Health Information Management and Medical Records, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Information Privacy, Regulatory Compliance, Cloud Computing, Cyber Security Policies, Patient Safety, End User Training and Support
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Technical Support and Services, Technical Support, Help Desk Support, IT Automation, Self Service Technologies, Data Ethics, Information Technology, Artificial Intelligence, Automation
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
Searches related to customer support
In summary, here are 10 of our most popular customer support courses
- Foundations of Digital Marketing and E-commerce:Â Google
- Business Foundations:Â University of Pennsylvania
- Introduction to Social Media Marketing:Â Meta
- GenAI for Customer Support:Â Coursera Instructor Network
- Dell Technologies Networking & Security Technical Support:Â Dell
- Agile Project Management:Â Google
- Designing a Customer Support Chatbot Using Flowise:Â Coursera Instructor Network
- Create a Customer Service Survey in Microsoft Forms:Â Coursera Project Network
- Healthcare Data Security, Privacy, and Compliance:Â Johns Hopkins University
- GenAI for Computer Support Specialists (IT Support):Â Coursera Instructor Network