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    Results for "customer success management"

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google IT Support

      Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      205K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      386 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Project Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Project Management Life Cycle, ChatGPT, Project Management, Workflow Management, Project Documentation, Artificial Intelligence, Large Language Modeling, Project Planning, Ethical Standards And Conduct, Ideation, Technical Writing, Machine Learning, Image Analysis, Content Creation, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Satisfaction Guaranteed: Develop Customer Loyalty Online

      Skills you'll gain: Loyalty Programs, Customer Retention, Customer Service, E-Commerce, Customer Relationship Management, Email Marketing, Customer Insights, Web Analytics, Performance Analysis, Digital Marketing, Portfolio Management, Marketing Analytics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Investment and Portfolio Management

      Skills you'll gain: Portfolio Management, Derivatives, Financial Market, Securities Trading, Equities, Finance, Performance Measurement, Investments, Behavioral Economics, Capital Markets, Investment Management, Return On Investment, Peer Review, Performance Analysis, Asset Management, Risk Management, Benchmarking, Futures Exchange, Risk Appetite, Market Dynamics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Strategic Leadership and Management

      Skills you'll gain: Business Strategy, Conflict Management, Corporate Strategy, Trustworthiness, Organizational Structure, Organizational Strategy, Strategic Leadership, Governance, Leadership Development, Business Modeling, Stakeholder Management, Team Building, Team Leadership, Strategic Thinking, Innovation, Organizational Leadership, Leadership and Management, Business Leadership, Leadership, Negotiation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Business Strategy

      Skills you'll gain: Business Strategy, Growth Strategies, Data-Driven Decision-Making, Strategic Thinking, Competitive Analysis, Mergers & Acquisitions, Stakeholder Management, Business Development, Business Planning, Plan Execution, Peer Review, New Business Development, Strategic Decision-Making, Business Ethics, Governance, Organizational Strategy, Corporate Strategy, Milestones (Project Management), Innovation, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Collaborate Effectively for Professional Success

      Skills you'll gain: Collaboration, Virtual Teams, Collaborative Software, Teamwork, Cross-Functional Collaboration, Meeting Facilitation, Team Management, Interpersonal Communications, Communication, Critical Thinking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      802 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Management of Fashion and Luxury Companies

      Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Marketing

      Skills you'll gain: Go To Market Strategy, Branding, Strategic Marketing, Consumer Behaviour, Marketing, Brand Strategy, Marketing Planning, Customer experience strategy (CX), Marketing Channel, Brand Awareness, Target Market

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Conflict Management

      Skills you'll gain: Active Listening, Conflict Management, Peer Review, Intercultural Competence, Social Skills, Mediation, Cultural Sensitivity, Cultural Diversity, Communication Strategies, Collaboration, Interpersonal Communications, Relationship Management, Diversity Awareness, Cooperation, Negotiation, Employee Engagement, Teamwork, Recognizing Others, Assertiveness, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Program Manager

      Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Agile Software Development, Agile Methodology, Change Control, Agile Project Management, Stakeholder Communications, Team Performance Management, Process Improvement, Change Management, Project Management Life Cycle, Project Management Office (PMO), Agile Product Development, Product Roadmaps, Governance, Scope Management, Project Management Institute (PMI) Methodology, Data Ethics, Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1…567…834

    In summary, here are 10 of our most popular customer success management courses

    • Google IT Support: Google
    • CVS Health Call Center Customer Service: CVS Health
    • Generative AI for Project Managers: IBM
    • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
    • Investment and Portfolio Management: Rice University
    • Strategic Leadership and Management: University of Illinois Urbana-Champaign
    • Business Strategy: University of Virginia
    • Collaborate Effectively for Professional Success: IBM
    • Management of Fashion and Luxury Companies: Università Bocconi
    • Introduction to Marketing: University of Pennsylvania

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